Leasing Specialist

**Client Support Specialist**

**Leasing Department**

**ADMINISTRATIVE DUTIES**
- This class specification lists the major duties and responsibilities and requirements of the job and is not all-inclusive. Employees may be expected to perform job-related duties other than those contained in this document._
- Marketing and Leasing of vacant rentals
- Coordinate and communicate with leasing team and other staff

**DAY-TO-DAY RESPONSIBILITIES**
- Communication with prospective tenants
- Assist with utilities for move-ins/move-outs
- Enter new properties and tenants into Tenant Tech & AppFolio
- Manage the tenant files
- Assist with leasing calls
- Assist with main office line calls
- Answer prospective tenants on live chats
- Upload property videos to YouTube and Facebook page
- Message tenants and remind them to sign lease renewals
- Marketing and advertising of listings
- Help with rental market rent range studies
- Update website listings
- Keep listings updated
- Prepare lease agreements
- Mail out confirmation notices to vacate for 30-day notices
- Schedule tenant viewings - assist with online showing software
- Collaborate to resolve potential issues that may occur
- Translate Spanish notes into English
- Assist with main office line calls
- Track metrics for performance
- Work with different departments in the company to get answers
- Must be able to accomplish tasks with minimum supervision

**QUALIFICATIONS**
- Strong organizational skills and attention to detail
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to understand and follow oral and written directions well
- Establish and maintain professional relationships with staff and customers
- Super reliable, responsible and proactive

** Must have an upbeat and positive attitude - great customer service

**REQUIREMENTS**
- Type 40+ WPM
- Intermediate computer skills
- Must be able to work from home on a silent space
- 1 or more years of industry or related experience
- Ability to speak/read/write English
- Fast internet connection (minimum 40Mb/s)
- Adequate computer (Desktop with larger screen preferred)
- Webcam for Zoom meetings
- Headset for Phone and Zoom calls and meetings
- ______________

**Job Posting Information**:

- 100% Remote
- This position is full-time / Monday - Friday 8am - 5pm PST (40 hours per week)
- Currently not offering benefits as IMSS or INFONAVIT
- 8 holidays paid each year
- Paid time off: After year 1, 12 days; after year 2, 14 days; after year 3, 16 days; after year 4, 18 days; after year 5, 20 days; after years 6-10, 22 days

**Pay rate based on experience on a range of $80-$120 MXN/hr, paid bi-weekly through direct deposit

Resumes in Spanish will NOT be taken into consideration

Pay: $80.00 - $120.00 per hour