UX Designer 3

hace 2 semanas

Ciudad de México PayPal A tiempo completo

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary: As a UX Designer 3 within the Customer Success Platform (CSP) team, you will help to create meaningful and cohesive end-to-end experiences for PayPal teammates. You will work alongside your team members to ultimately delivery the best possible experiences for our teammates enabling them to help support our customers when they contact us directly.

**Job Description**:
**Job Description Summary**

The customer is at the center of everything we do at PayPal. As a leader in financial technologies, PayPal teams are cross-functional and inspired by the goal of improving the financial wellbeing of people and businesses around the world. Our cross-functional team of designers, researchers, engineers, and product leaders partner across the PayPal family of companies as one team to deliver unique and meaningful products for millions of customers around the world.

As a UX Designer 3 within the Customer Success Platform (CSP) team, you will help to create meaningful and cohesive end-to-end experiences for PayPal teammates. You will work alongside your team members to ultimately delivery the best possible experiences for our teammates enabling them to help support our customers when they contact us directly.

At PayPal, UX Designers influence teams to make customer-centric decisions across the product development lifecycle. This includes drawing on data and research to inform design concepts and decision making. We start with asking the right questions and end with optimized, best-in-class deliverables. Our designers are great storytellers, active listeners, technology enthusiasts and experts of their craft - in other words great role models and mentors at different stages of their career journey.

As a UX Designer you will be the voice of the customer. With specific guidance and support, you will help project execution and learn how to navigate working in cross-functional international teams. You will establish a network across domains and your cross-functional team.

You will report to the Customer Success & Risk UX Director and be a member of our diverse Global Design Organization where we use our design and research skills to inspire and influence across the company. We believe that different perspectives and backgrounds inside our team lead to innovation and inclusion in our product design. We advocate for meaningful and engaging experiences for our diverse global customers. We support each other, learn from challenges, and have fun along the way.

Job responsibilities:

- Work with team members in the execution and delivery of PayPal’s products and services, learning to use a customer-focused, iterative design process
- Support the team in creating high-quality deliverables on a work stream with guidance from a senior designer, within timelines and project requirements
- Understand the basic principles of established UX techniques, solving for specific problems with standard design tools

Actively taking part in our UX Design community, seeking out opportunities for learning and personal development

**Requirements**:

- BA/BS degree in the field of user experience, design, research or related fields; for example, Design, Information Architecture, Human Factors/HCI, Psychology, Cognitive Sciences OR alternative equivalent project/portfolio experience
- Experience with design demonstrated through personal, professional projects, or coursework.

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

Who We Are:
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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