Hotel Manager

hace 2 semanas

Baja California Sur, México Rancho Pescadero Resort and Spa A tiempo completo

Summary

Develop and communicate a hotel operations strategy that is aligned with the company and brand and lead in its execution. Establish goals to optimize performance and hold the operational leadership team accountable for desired outcomes. Monitor guest feedback and performance data to optimize guest engagement and retention and take appropriate corrective action. Stay informed of market trends and introduce new products and services to drive guest engagement, increase revenue and ensure a competitive position in the market. Identify opportunities to optimize performance and create value by challenging existing processes, encouraging innovation, and driving necessary change. Identify the developmental needs of others and provide opportunities for growth and development to maximize talent. Develop the hotel operational budget and monitor financial performance to ensure goals are met or exceeded and opportunities are identified and addressed. Ensure proper controls are in place and policies are established and followed by all team members. Establish and maintain open, collaborative relationships and ensure direct reports do the same. Ensure regular, ongoing communication occurs (e.g., daily rallies, divisional/departmental meetings, attendance at regular and ad hoc hotel meetings).

**Qualifications**:

- Minimum of five years experience as a Rooms Division Manager at a full service property or Front Office Manager at a complex full-service hotel operation
- 3 years of managing supervisory level staff required
- Bachelor’s Degree in hospitality management preferred
- Fluent in Written & Spoken Spanish

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