Manager, Email Marketing and Deployment

hace 4 semanas

Puebla, México Sermo A tiempo completo

**Healthcare is complicated, but it doesn’t have to be.**

550+ employees, 9 countries, and 1 mission - to amplify the voice of physicians and improve global healthcare. This is where you come in. Helping unite physicians across the world to improve patient outcomes—and even save lives— is an incredible feeling. Join us

**What we’re about**:

- ** Community**: with 20+ years of tradition and innovation, our team has built the world’s largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we’re growing every day.
- ** Innovation**:our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways.
- ** Collaboration**:making an impact in healthcare is serious work, but that doesn’t mean we can’t have a good time while we’re at it. We laugh together, we don’t take ourselves too seriously, and we’re always trying to make our customers crack a smile.

**Summary of the job**:

- Are you a new kind of leader? A leader who goes beyond the day-to-day delivery to provide best-in-class service while inspiring and leading a strong, and dedicated team? Do you thrive working in a dynamic, customer-centric, and collaborative culture? Are you hungry to be of service to: your team, clients, sellers, and all stakeholders? Are you driven to deliver the best experiences and service possible - to not just do, but to Wow? If you said yes to the above, let’s talk

**Responsibilities**:
**Client Engagement Strategy**:Partner with leadership to establish and optimize a best-in-class client engagement strategy. Tailor strategies to support Sermo’s diverse product offerings and solutions.

**Cross-Functional Collaboration**:Build strong relationships with cross-functional partners to address internal and external challenges. Provide support in problem-solving and workflow improvement initiatives.

**Skills, Experience & Qualifications**:

- Exceptional communication and relationship management skills built on a customer-centric philosophy
- Advanced degrees a plus
- Strong analytical and problem-solving skills
- Ability to thrive in a fast-paced, multi-disciplinary environment where tight deadlines are common
- Intermediate HTML/CSS knowledge and thoughtful QA process

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