Coordinator - Capabilities

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Here, you’ll learn and grow as we champion your meaningful career journey, with programs and benefits to back you at each stage of your career and life.

Together, we’ll win as a team, striving to uphold our powerful backing promise to our customers and each other every day. And, we’ll do it in an environment where everyone is seen, heard and feels like they truly belong.
- Join Team Amex and let's lead the way together._ Everyone is seen, heard and feels like they belong

As marketers at one of the most iconic brands in the world, we play a major role in building authentic relationships with customers who impact life and business around the world. Here, creativity and inspired storytelling combine with powerful data-based marketing and hyper-personalized digital communication to create a genuine human connection that drives business results. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and do virtually anything from connecting small businesses to new customers to uncovering insights that inspire the future of payments. Create a dynamic career while doing work that matters for

**JOB DESCRIPTION**

In terms of project management, the role is to own and deliver internal projects including implementations for key strategies, so that we deeply understand the needs, manage the expectations and successfully deliver what the area needs and want.
- Customer first
- a proactive, “service-first” attitude combined with superior interpersonal, presentation and stakeholder management skills.
- Strategic thinker and commercially astute

**Responsibilities**:

- Identify resource requirements, project volume and timelines, and risk analysis within the team on all online projects.
- Responsible for maintaining communication and alignment with key members of the online team and global product stakeholders to inform of any changes in project scope from the business partner, or risk to meeting deadlines, through real-time daily reporting.
- Responsible for developing and maintaining appropriate relationships within the online group and across the company as needed so they become a reliable resource for getting project updates.
- Coordination of implementation projects from beginning stages to completion.
- Coordination with project teams for visibility and project timing while providing daily/weekly reporting of project progress and deliverables.
- Gather requirements for all new initiatives and identify dependencies.
- Demonstrate a clear understanding of the online capabilities requirements outlining the marketing deliverables necessary to support the channel managers or campaign needs.
- Adaptable and resilient
- the capability to thrive with the ups and downs of life in an early stage growth business.

**QUALIFICATIONS**
- Bachelor's degree in Marketing, Industrial Engineer.
- 1+ years of experience in project managing, preferably digital projects.
- Ability to implement and develop efficient project management workflow processes.
- Extensive experience utilizing good judgment to plan and accomplish goals.
- A wide degree of creativity and latitude is expected.
- Ability to manage multiple priorities and adapt to a fast-paced environment.
- Must be detail-oriented and possess excellent written and verbal communication skills.
- Skilled in a variety of waterfall and Agile project management methodologies and management tools.
- General understanding of data integrations between systems and information flow.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on