Senior Resident Engineer

hace 2 semanas

Reynosa, México Eaton A tiempo completo

Eaton’s IS VEH EMB division is currently seeking a Senior Resident Engineer.

**What you’ll do**:
**PRIMARY FUNCTION**

Plan, support, coordinate, and lead the activities associated with immediate response to Customer quality concerns.
Act as the interface between the customer and plants.
Communicate information to CV North America region.
Develop and maintain processes that support the Customer Satisfaction, QMS, and interfaces with our OEM customer quality teams.
Ensure processes meet the requirements of customer, IATF16949/ISO9001, and EQS by working with customers and Eaton facilities to meet customer needs.
Provide leadership to Eaton facilities related to customer quality and expectations.
Customer 8D and corrective actions follow up, review customer portals

**ESSENTIAL FUNCTIONS**

Support improvement of key quality metrics (ZMPD PPM, Warranty, Internal PPM, etc.) regionally.
a. Support 8D issues that impact the region.
b. Support a Six Sigma project whose scope is regional.
c. Support Kaizen events or BPIs where his/her expertise is required.
B. Front line for Customer communication for Quality concerns:
b. Coordinate customer containment activities including at Eaton plants.
c. Support customer focus process by coordinating the communication between the customers and Eaton (also vice versa)
C. Within OEM: Prepares and presents both reactive and proactive Quality Improvement Plan presentations within region, including:
a. Coordinate submission of 8D’s when needed.
b. Support OEM PPM roadmap
c. Support and coordinate containment activities and problem solving.
D. Within Eaton: Manages containment and corrective actions in order to:
a. Support customer focus
b. Improve customer satisfaction
c. Review and resolve discrepancies between OEM and Eaton Quality scorecards.
d. Maintain and communicate Customer Satisfaction to the organization
E. Support Customer Focus processes within region.
a. Perform as a back-up when Customer Focus meeting review lead is absent.
F. Support Fresh Eyes audits as required.
G. Support changes to Customer Specific Requirements.
H. Perform relationship reviews with customers.
I. Build relationships with customers through proactive visits to OEM Facilities
J. Participate in and leads OEM Installation assessments as needed.
K. Support New Product Launch activities at customer plants.
L. Support New Product Launch activities at EATON plants.
M. Support Quality Activities at EATON plant.
N. Support activities of current production products at customer plants

**Qualifications**:

- Engineering Professional Degree.
- 3-5 years of experience in Quality Assurance and Quality Management Systems inside a manufacturing environment
- Experience in QMS and industry standards such as ISO 9001:2015, IATF 16949:2016,
- Core Tools (APQP and CP, FMEA, SPC, MSA) and PPAP
- Spoken and written communication skills (Bilingual, fluent in both Spanish and English)
- Internal Auditor Certified
- Problem Resolution tools experience
- Computer skills

**Skills**:

- Aspirational Goal- To be the preferred supplier to customers and channel partners
- To make work exciting, engaging and meaningful for our employees
- To make our communities stronger
- To ensure the safety, health and wellness of our employees
- To be a model of inclusion and diversity in our industry
- To be active stewards of the environment
- EHS Commitment- Promotes “Zero Culture” in the work area.
- Participate in all 100% of the legal and corporate EHS trainings.
- Reporting unsafe conditions and behaviors, such as “Near misses”, “Gembas”, and “Couching programs”
- Continuous Improvement (CI) Commitment- Establishes and prioritizes CI objectives, define metrics and stretch goals, define and prioritize actions, and manage resources.
- Selects and assesses direct reports competencies and establishes development plans to achieve and maintain required levels.
- Leads plan execution and coaching.
- Reviews and tracks improvement plans and manages change.
- Assesses processes under his/her responsibility using EBS tools, OpA, EQMS, identifies improvement opportunities and acts.
- Promotes recognition culture.
- Promotes sharing of best and transferable practices.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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