Associate, HR Shared Service

hace 2 semanas

Naucalpan, México Ford de México A tiempo completo

Mexico

**BE THE FIRST TO APPLY**

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RESPONSIBILITIES
Answer calls and messages regarding specific inquiries about company policies and HR-related topics.

Provide clear and accurate information, ensuring effective and professional communication.

Manage and document all customer interactions promptly and accurately.

Identify and escalate complex situations to the HR team as necessary.

Stay up-to-date with internal policies, procedures, and best practices.

Contribute to the continuous improvement of the department by providing feedback on observed customer inquiry trends.

QUALIFICATIONS
Newly graduated or unfinished career

Previous experience in customer service roles, preferably in environments related to human resources.

Advanced level of English, both oral and written, with the ability to communicate effectively in a professional setting.

Excellent communication skills and a customer-focused approach.

Ability to multitask and prioritize effectively in a fast-paced work environment.

Strong problem-solving and decision-making skills.

Knowledge of office tools and customer service platforms.(Oracle, CRM)

JOB INFO
- Job Identification
- 29096
- Job Category
- Human Resources
- Posting Date
- 05/02/2024, 08:51 PM
- 06/29/2024, 08:51 PM
- Degree Level
- Bachelor's Degree or equivalent
- Job Schedule
- Full time
- Job Shift
- Day
- Locations
- Henry Ford No. 100, Piso 5, Naucalpan de Juárez, MEX, 53126, MX
Remote
- No

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