Customer Quality Engineer
hace 5 meses
Descripción de puesto
As Customer color specialist, you will ensure the optimal performance of the colors delivered by plant to the different automotive and industrial customers through the development of standard processes working as a team with the technical areas of development, technical service and quality, complying with the Quality requirements increasing customer satisfaction by creating value projects focused on a continuous reduction of non-Quality costs.
Tou will report to Quality Assurance Manager.
**Key Responsibilities**
- Physical color monitoring in all customer lines through tone audits as the channel with the customer.
- Develop a standardized protocol for shade audits.
Incorporate statistical and automation tools for color management within the company and customer lines.
- Maintain updated color references according to protocols to ensure functionality working together with the Marketing Materials Engineer.
- Ensure meetings with OEM Customers and auto-matchers to have better document control over standards.
- Eliminate color complaints and improve customer satisfaction
- Ensure correct criteria for color evaluation between plant and customer line.
- Standardize all color processes and reporting in plant and customer line.
- Data Analytics and Artificial Intelligence tools.
- Lead projects focused on color improvement.
**Qualifications**
- Bachelor's Degree in Chemical Engineering.
- + 5 years in the coatings industry /Paint Quality Assurance.
- Knowledge in Color Theory (INOE basic modules certification).
- Fluent English.
- Handle Statistical tools.
- Color interpretation and reading, advanced level.
- Handle Pigments and Aluminums.
- Handling of color software.
- Certification for color discrimination.
- Green belt certification.
**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**
**The PPG Way**
Every single day at PPG:
**We partner with customers to create mutual value.**
**We are "One PPG" to the world.**
**We trust our people every day, in every way.**
**We make it happen.**
**We run it like we own it.**
**We do better today than yesterday - everyday.**
Benefits will be discussed with you by your recruiter during the hiring proce
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
**About us**:
PPG: WE PROTECT AND BEAUTIFY THE WORLD
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
Benefits will be discussed with you by your recruiter during the hiring process.
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