Sales Representative/account Manager

hace 3 meses


Desde casa, México Magister Hydraulics A tiempo completo

Responsibilities will be split 80/20 for both Inside Sales and Customer Service related function:
**80% Inside Sales Responsibilities**
- Handle inbound sales lead calls to convert calls into sales
- Provide baseline research within targeted accounts to identify key contacts and critical account information prior to prospecting call
- Quote prices and prepare sales contracts for orders obtained
- Participate in required product training to build required product knowledge
- Perform other related duties as assigned by management

**20% Customer Service Responsibilities**
- Enter new customer data and other sales data for current customers into CRM
- Provide accurate and prompt information to customers pertaining to orders for parts as well as initiating opportunities to upsell related parts
- Provide customer support with technical product information
- Keep track of inquiries, requests, and resolutions, maintaining organized files and follow-up tasks for seamless operations
- Address and resolve all customer requests and/or complaints utilizing a positive, creative approach

Education and Training
- High school diploma required.
- Technical associate's degree preferred

Experience
- Minimum (2) years of experience in sales
- Experience in Industrial Distribution or allied industry experience (Hydraulic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control) is preferred

Knowledge and Skills
- Advanced knowledge of distributed products line
- Be an active part of a cohesive team, build trust and relationships
- Detail oriented with solid organizational skills and the ability to prioritize and multitask in a fast-paced work environment
- Excellent written and oral communication skills, including professional phone technique
- Mechanical aptitude, with above average math skills
- Computer savvy with proficiency in Microsoft Office required, NetSuite preferred
- Must have experience with Zoominfo
- Ability to interface with top management in both our company and also customers' companies
- Experience in handling inbound and outbound calls, customer retention, and inside sales is required

Schedule:

- Must be willing to work Monday-Friday 9 am
- 5 pm Eastern Standard Time (New York)

**Experience**:

- Hydraulics: 1 year (preferred)
- B2B sales: 2 years (required)

**Language**:

- English (required)

Work Location: Remote



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