Senior Operational QA Expert

hace 6 meses


City, México ASL Global A tiempo completo

**Job Purpose**:
Reporting to the Senior Operations QA Consultant, you will be part of a team supporting a large outsourced marketing services contract, covering the key categories of Print, POS and Promotional Merchandise. Focused on the Promo category, you will lead a QA/QC team dedicated to managing the QA/QC for marketing activations in 30+ markets across Europe and Latin America.

You will be part of a team that will manage product testing and certification, lend technical support on COC/DOC to suppliers/Factories, run first article review and factory audits, prepare technical reports and documentation relating to technical specifications, work instructions and standard operating procedures.

**Key Tasks**:

- Design & maintain Factory Audit Process.
- Develop & maintain Factory Technical, Social Compliance and Capacity Audit Form.
- Lead in & conduct on-site audits to evaluate on factory’s capability and capacity.
- Review & approve audit result.
- Coach and provide technical support to suppliers/factories on audit non-compliances’ Correction Action Plan (CAP).
- Follow up with suppliers/factories on CAP verification results.
- Conduct gap analysis on audited factories’ capabilities and recommend factory development activities.
- Establish and report benchmarked factory capabilities by product categories and geographical locations.

**Key Performance Indicators**:

- Brief suppliers/factories on Factory Audit Process.
- Develop & maintain auditors’ Capability & Competency Profile.
- Oversee audits as per carried out as per committed timelines.
- Ensure audits are conducted on scheduled and are standardized in the way factories are audited & the manner in which the factories are rated across auditors.
- Maintain benchmarked factory performance and capability database.
- Generate & publish monthly Factory QPI/performance scorecard
- Maintain Global Audit Tracking Log in close working relationship with QA Administration.
- Upgrade suppliers/factories audit compliance level with devised improvement activities.
- Improve quality performances of key & strategic suppliers/factories.

**Experience and Skills Required**:

- At least 3 years of experience of QA/QC/Auditing in the Promotional Merchandise category in a Customer Support/Service capacity, either directly for a consumer brand or a 3rd party auditor/supplier.
- Should have practical experience in managing projects into countries where local importation/certification is needed per product categories.
- Knowledgeable in areas of product safety, regulatory and performance requirements as per international and market-specific standards.
- Work must be performed in accordance with defined guidelines & operating systems and supported by appropriate formal documentations.
- Strict adherence to Company & Departmental operational and administrative guidelines.
- Maintain effective and efficient communication with all parties.
- Well-organized and able to handle multi-tasks at the same time.

Our organization is dedicated to fostering a workplace environment that values diversity and inclusion. We actively seek to attract, recruit, and nurture talent from a broad spectrum of backgrounds, each contributing unique perspectives, ideas, and experiences. Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive.



  • City, México UST Global A tiempo completo

    2 Openings- Mexico City**Role description**: **Senior QA Automation Engineer** **Lead I - Software Testing** **Who We Are**: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and...

  • Senior QA Engineer

    hace 1 mes


    City, México Qualitest A tiempo completo

    **Date**:24 Oct 2024**Company**:Qualitest Group- We are looking for a highly motivated Senior QA Engineer with a strong focus on functional testing to ensure the quality of our software products.- - Responsibilities: - Review and analyze system specifications and business requirements.- Develop detailed, comprehensive, and well-structured test plans and test...


  • Mexico City Azka IT Consulting A tiempo completo

    AZKAIT es una empresa mexicana que busca y conecta el mejor talento IT con empresas de Latinoamérica y Estados Unidos. Buscamos tu talento como profesional de Senior QA Engineer con PHP, Vue.js, Laravel.Requisitos:Licenciatura e Ingeniería en sistemas computacionales o afínInglés conversacional (intermedio alto - avanzado)Mínimo 5-8 años de...


  • Mexico City Scopely A tiempo completo

    Description Scopely is looking for a Certification QA Specialist to join our Studio Operations team in Mexico City on a hybrid basis.At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are...

  • Senior QA Engineer

    hace 6 meses


    Mexico City Thomson Reuters A tiempo completo

    About the Role In this opportunity as Senior QA Engineer, you will: • Apply your experience of test automation and software engineering best practices to build automated systems for functional and regression testing. • Investigate, design, configure / integrate and test process control solutions to a variety of technical problems •...


  • Mexico City DaCodes A tiempo completo

    Work at DaCodes!We are a high-impact software and digital transformation expert firm.For 10 years, we have created solutions focused on technology and innovation thanks to our team of over 220 talented #DaCoders, including developers, architects, UX/UI designers, PMs, QA testers, and more, who join our projects with clients in LATAM and the United States to...


  • City, México Element Fleet Management A tiempo completo

    Get started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. The...


  • Mexico City Netcracker Technology A tiempo completo

    Quality Assurance Engineer If  digital transformation ,  next-generation technology  and  growth opportunities  excite you, then apply to join our  Netcracker Technology  Team! Our  culture  and  collaborative work environment  are the keys to our success. Here you will work with the  best in class global teams , earn a  competitive salary,...

  • BI Analyst-Looker

    hace 6 meses


    Mexico City DaCodes A tiempo completo

    ¡Trabaja en DaCodes!Somos una firma de expertos en software y transformación digital de alto impacto.Durante 9 años hemos creado soluciones enfocadas en la tecnología e innovación gracias a nuestro equipo de 220 talentosos #DaCoders, Desarrolladores, arquitectos, Diseñadores UX/UI, PMs, QA testers y más, que se integran a nuestros proyectos con...

  • QA Automation CDMX

    hace 6 meses


    Mexico City Dresden Partners A tiempo completo

    Descripción Dresden Partners expertos en web technology, UX / UI, mobile and software development, con servicios near-shore staffing, tech international y local tech sourcing specialized. Estamos en búsqueda de talento para la posición: QA Automation + años de experiencia en: Automatización de pruebas Lenguajes Go y/o Python Selenium GCP ...

  • QA Automation Lead

    hace 6 meses


    Mexico City Dresden Partners A tiempo completo

    Descripción Dresden Partners expertos en web technology, UX / UI, mobile and software development, con servicios near-shore staffing, tech international y local tech sourcing specialized. Estamos en búsqueda de talento para la posición: QA Automation Lead + años de experiencia en: Automatización de pruebas Lenguajes Go y/o Python Selenium GCP ...


  • Mexico City InterSources Inc. A tiempo completo

    Wealth Management PM/BA/QALocation: Mexico City (Onsite)Duration: 12 Months Contract PositionJob Description: We are seeking a multi-skilled Wealth Management Project Manager with expertise in business analysis and quality assurance to lead the migration of legacy Visual Basic (VB4/6) applications to a modern .NET Core solution. This role requires a blend...

  • QA Engineer

    hace 3 meses


    Mexico City Netcracker Technology A tiempo completo

    If  digital transformation ,  next generation technology  and  growth opportunities  excite you, then apply to join our  Netcracker Technology  Team! Our  culture  and  collaborative work environment  are the keys to our success. Here you will work with the  best in class global teams , earn a  competitive salary and contribute to the largest...


  • Mexico City Thomson Reuters A tiempo completo

    About the Role In this opportunity as Senior QA Automation Engineer , you will: Designing, implementing and stabilizing automation tests and taking corrective actions. Participate in defining scope, methodologies and tooling for Quality Engineering practices. Develop and execute exploratory and automated tests to ensure product quality. Create...

  • Software Engineer II

    hace 5 meses


    Mexico City JPMorgan Chase & Co. A tiempo completo

    What if you could make a meaningful impact on a global business, all while learning Quality Assurance (QA) from the best in the business? In this role, you can.  As a member of our Quality Assurance team, your goal is to ensure that our applications work as they should and meet customers' needs. To accomplish this, you'll join one of our...


  • City, México Bain & Company Inc A tiempo completo

    **About us**: Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. Our 10-year commitment to invest more than $1...


  • City, México Outreach A tiempo completo

    **About the Team** The Analytics Engineering team is dedicated to the empowerment of all people through the use of scalable and trusted data sets. We drive alignment on core business metrics and enable other teams to experiment with novel operational metrics to track the business. The AE team is a subset of the Business Intelligence & Analytics team, and...


  • City, México Lionbridge A tiempo completo

    Senior Player Support Agent Job Title: Senior Player Support Agent Location: Mexico City Employment Type: Full-Time Company: Lionbridge Games About Us: Lionbridge Games is a team of forward thinkers, passionate gamers, and detail-oriented experts. We deliver the gaming experiences services and gamers envision, without compromise. We're seeking a Senior...


  • City, México Lionbridge A tiempo completo

    Senior Player Support Agent Job Title: Senior Player Support Agent Location: Mexico City, Mexico Employment Type: Full-Time Company: Lionbridge Games About Us: Lionbridge Games is a team of forward thinkers, passionate gamers, and detail-oriented experts. We deliver the gaming experiences services and gamers envision, without compromise. We're seeking a...

  • Senior Expert Software

    hace 4 meses


    Mexico City Mondelēz International A tiempo completo

    Description Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. As a Senior Expert Software & Applications Finance you will provide software and applications expertise and be responsible for implementation of the solutions. How you will contribute You will oversee the planning and execution of software and applications....