University Customer Service Agent
hace 4 semanas
_This is a fully on-site position in Guadalajara, Jalisco_
**RESPONSIBILITIES**
*QUALIFY, SCREEN AND ROUTE CALLS FROM PROSPECTIVE STUDENTS AND APPLICANTS IN A TIMELY AND ACCURATE MANNER.
*UPDATE STUDENT ACTIVITY AND COMMUNICATION INTO CRM DATABASE WITH HIGH QUALITY AND ATTENTION TO DETAIL.
*WARM TRANSFER PROSPECTIVE STUDENTS TO ASSIGNED ADMISSION COUNSELOR, IF NOT, SET UP APPOINTMENT
*ACCURATELY COLLECT, RELAY AND TRACK INFORMATION AS NECESSARY
**QUALIFICATIONS**
*BACHELOR'S DEGREE OR AT LEAST BE STUDYING A BACHELOR'S DEGREE IS A _MUST._
*FAMILIARITY WITH US COLLEGE/HIGHER EDUCATION ADMISSIONS.
*EXHIBIT A PROFESSIONAL, POSITIVE AND FIRENDLY DEMEANOR.
*ABILITY TO NAVIGATE IN MULTIPLE SYSTEMS
*ACTION ORIENTED/PROBLEM SOLVING SKILLS
*STRONG VERBAL COMMUNICATION AND CUSTOMER SERVICE SKILLS
*BASIC KNOWLEDGE OF MICROSOFT OFFICE SUITE
*HIGH LEVEL OF ENGLISH IS A MUST
**SHIFT**
TUESDAY TO SATURDAY. SUNDAY AND MONDAY OFF
**SALARY AND BENEFITS**
$22,800 PESOS PER MONTH +COMMISSIONS ($3,000 PESOS PER MONTH)
+30 DAY CHRISTMAS BONUS
+$600 PESOS PER MONTH OF FOOD VOUCHERS
**Salary**: From $22,800.00 per month
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
Work Location: In person
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