Quality Assurance Engineer Sr

hace 1 mes


Santiago, México Devoteam Mexico A tiempo completo

Company Description

Devoteam es una firma consultora líder enfocada en estrategia digital, plataformas tecnológicas y ciberseguridad. Al combinar la creatividad, la tecnología y el conocimiento de los datos, capacitamos a nuestros clientes para transformar su negocio y abrir las puertas del futuro.

Con 25 años de experiência y 8.000 consultores en Europa, Oriente Medio y LATAM, Devoteam promueve la tecnología responsable para las personas y trabaja para impulsar el cambio.

**Job Description**:
El analista de garantía de calidad (QA) de ServiceNow válida la funcionalidad de la aplicación configurada o personalizada por los administradores de sistemas y los desarrolladores de aplicaciones.
- Revisa las especificaciones de los requisitos y los diseños técnicos y proporciona retroalimentación.
- Crea planes y conjuntos de pruebas completos y bien estructurados
- Estima, prioriza, planifica y coordina las actividades de prueba
- Identifica, documenta y rastrea los defectos del software
- Realiza pruebas de regresión exhaustivas de los defectos resueltos

**Qualifications**:
Conocimientos Clave:

- Conocimiento clave de los módulos: ITSM(IT Service Management) - CSM (Customer Service Management) - ATF (Automated Test Framework) de ServiceNow
- Conocimiento de las metodologías de aseguramiento de la calidad del software
- Fuertes habilidades de comunicación que incluyen la capacidad de escribir de forma clara y concisa
- Conocimiento y habilidad fundamental de la plataforma ServiceNow y de la navegación por la aplicación

Deseable:
+1 año de desarrollo, configuración y administración de ServiceNow
+1 año de experiência en el módulo de ATF ServiceNow
+1 años de experiência como Analista de Control de Calidad.

Inglés: Conversacional y escrito a un 70%, sea capaz de establecer una conversación técnica en Inglés con cliente.

Additional Information
- Salario base
- Contrato indeterminado
- Prestaciones de ley
- Reparto de utilidades
- Seguro de gastos médicos mayores
- Herramientas de trabajo
- Cursos, capacitaciones
- Apoyo con certificaciones
- Planes de carrera y crecimiento laboral



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