
Claims Analyst, Ahp
hace 3 semanas
Porch Group is a vertical software company reinventing the home services and insurance industries. Through our family of technology, SaaS, and Insurance companies we are able to offer innovative software and service solutions to more than 28,500 companies, and 350,000 policyholders across the country.
Our mission is to completely transform the way people buy, sell, move, and manage their homes throughout their home journey. Sure, it's a tall order to transform a $320 billion industry, but we're already well on our way. Since we were founded in 2012, we've stuck to our values and our commitment to foster a "No Jerks, No Egos" culture, which is a big reason we've gone from a scrappy startup to a Nasdaq-listed company and the industry-leading partner for the home in less than eight years.
At Porch Group, no two days will ever be the same and you'll have the opportunity to help solve big problems, with a refreshing balance of team support and ownership of your work.
The future is bright for the Porch Group, and we'd love for you to be a part of it, as our **Claims Analyst**
**WHAT YOU WILL DO**:
Claims Analyst must efficiently process claim requests as well as resolve claim issues as needed.
- Handle inbound calls from contract holders to initiate a claim or follow up on an existing claim.
- Communicate home warranty information effectively.
- Notate claim information accurately into the database.
- In-depth troubleshooting of appliance and home repair.
- Initiate relationships with contractors/technicians.
- Approving work orders.
- Negotiate the cost of covered repairs and/or replacements.
- Verifying work order completion.
- Analyze provided invoices/receipts.
- Provide follow-up information to customers as needed
**WHAT TO EXPECT**:
- **Quick recruitment process** through video calls.
- **Pay**:$5.00 an hour
- **Bonuses**: a compelling bonus plan to motivate you to go beyond and above to reach your goals.
- **Training**:paid initial training, as well as on-going training to help you develop in your role and career.
- **Career path**: this is only the beginning We offer real opportunities for career growth as our team keeps on growing
- **Support**:You're working from home but not alone Your team is available in real-time to help you be successful
- **Work/Life Balance**:This is a 100% remote job which means no more time wasted in traffic Spend more time at home, where your family needs you
**WHAT YOU BRING**:
- High English Proficiency
- Excellent verbal and written communication skills.
- Previous call center experience
- Proficiency in Excel - Data entry
- Experience handling escalated situations
- Home appliance or home warranty experience
- Handy Man Experience Required: Plumbing, Appliance, HVAC experience
- **Workspace**:A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload.
- **Equipment**:a laptop (or a desktop computer) and an internet connection that meet our minimum requirements.
This role will be remote permanently
**#LI-FQ1**
**#LI-DNI**
**What's next?**
Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.
-
Claims Data Analyst Specialist
hace 1 día
Ciudad de México, Ciudad de México American International Group A tiempo completoAre you passionate about delivering exceptional customer service and contributing to a dynamic team? As a Claims Data Analyst Specialist at American International Group, you'll play a vital role in analyzing and processing claims data, ensuring timely and accurate responses to our clients.About UsAmerican International Group, Inc. (AIG) is a leading global...
-
Claims Analyst
hace 3 semanas
Ciudad de México Zurich Insurance A tiempo completo**Claims Services Analyst** **Education and experience**: - Bachelor's degree or High School Diploma or Equivalent and 2 or more years of experience in the Customer Service or Transactional Operations area **Knowledge**: - Intermedite English - Intermediate excel proficiency (pivot table, conditional formatting, formulas, among others) - Reading...
-
Analyst Claims Ew
hace 2 días
Ciudad de México, Ciudad de México Aig A tiempo completoIssuance AnalystWho we areAmerican International Group, Inc. (AIG) is a leading global insurance organization.AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions.These diverse offerings include products and services that help businesses and individuals protect their assets and manage...
-
Claims Analyst Vida/daños
hace 4 semanas
Ciudad de México, CDMX Assurant A tiempo completoSomos Assurant, una compañía global de soluciones para el hogar y estilo de vida que ayudan a las marcas líderes a aumentar sus ingresos, gestionar riesgos y ofrecer una gran experiência para sus clientes; estamos en más de 21 países y trabajamos con el Sector Financiero, Retail, Telefonía móvil y Automotriz; aquí en México somos un Great Place To...
-
Senior Claims Analyst
hace 2 semanas
Ciudad de México, CDMX Assurant A tiempo completoSomos Assurant, una compañía global de soluciones para el hogar y estilo de vida que ayudan a las marcas líderes a aumentar sus ingresos, gestionar riesgos y ofrecer una gran experiência para sus clientes; estamos en más de 21 países y trabajamos con el Sector Financiero, Retail, Telefonía móvil y Automotriz; aquí en México somos un Great Place To...
-
Data Analyst of Business Intelligence
hace 3 semanas
Ciudad de México AIG A tiempo completoWho we are - American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse...
-
Customer Service Analyst
hace 3 semanas
México Continental A tiempo completoThe Customer Service Analyst serves as the primary contact for customers. The CSR is responsible for taking orders, creating deliveries, handling routine inquiries, complaints, residuals, claims, and refunds. He/She will understand and possess knowledge about various Contitech products, how they are manufactured, and the applications products can be used...
-
Operational Regulatory Analyst
hace 2 días
Ciudad de México, Ciudad de México Tbwa ChiatDay Inc A tiempo completoJob DescriptionNubank is redefining people's relationships with money across Latin America through innovative technology and outstanding customer service.Our Regulatory Solutions Analyst will play a crucial role in supporting our operational routines related to KYC, AML Alerts & Judicial Orders, while also contributing to the construction of a more just and...
-
Credit and Collection Analyst U.S
hace 4 días
Ciudad de México, Ciudad de México Schneider Electric Global A tiempo completoSchneider Electric seeks a Credit and Collection Analyst - US Portfolio in our offices.About UsWe create connected technologies that transform industries, cities, and lives. Our team of 135,000+ employees work across 100+ countries to deliver solutions ensuring Life Is On everywhere.About the RoleYou will manage a portfolio of approximately 300 US customers,...
-
Recovery Technician
hace 3 días
Ciudad de México, Ciudad de México Aig A tiempo completoAt AIG, we are reimagining the way we help customers to manage risk.Join us as a (Recovery Technician to play your part in that transformation.It's an opportunity to grow your skills and experience as a valued member of the team.Make your mark in Recoveries TeamAIG Recoveries teams support the maximizing of recovery opportunities, reducing financial losses,...
-
Accounting Analyst
hace 3 semanas
Ciudad de México Turner & Townsend A tiempo completoCompany Description - At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society._ - Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices...
-
Insurance Claim Analyst
hace 2 días
Ciudad de México, Ciudad de México Crossell A tiempo completoAbout Our CultureCrossell is a collaborative and inclusive organization that values diversity and promotes equal opportunities for all employees.We strive to create a work environment that is free from bias, harassment, and discrimination.This role will involve working closely with colleagues from diverse backgrounds and cultures to deliver high-quality...
-
Sales Support Analyst
hace 1 semana
Santiago de Querétaro, Querétaro de Arteaga, México Michelin Oy A tiempo completoWe are seeking a talented Sales Support Analyst to join our team at Michelin Oy. In this role, you will provide support to customers and internal teams regarding commercial terms and conditions (CTC) and prices.Your key responsibilities will include:Request managementCaptures customer's requests & claims related to commercial terms and conditions and...
-
Warehouse and Spare Parts Analyst
hace 1 semana
Ciudad de México, CDMX SIG Group A tiempo completo**Join our SIG team Mexico city as** **WAREHOUSE AND SPARE PARTS ANALYST** Manage and properly control the Parts Warehouse(s), 3PL Service Providers, Parts Logistics, Service Max, Preventative Maintenance Program, Quality and Special Projects, as well as provide support in the purchase of spare parts from SIG Intercompany. The first contact with the...
-
Claims Analyst
hace 3 semanas
Ciudad de México Assurant A tiempo completo**Responsabilidades**: - Realizar el análisis de las reclamaciones de mobile para determinar el apego a términos y condiciones - Cumplimiento de procesos y políticas establecidas, - Controlar el cumplimiento níveles de servicio - Seguimiento E2E del servicio al cliente por todas las áreas involucradas - Generar los indicadores de servicio - Diseñar...
-
Business Intelligence Analyst, Performance Optimization
hace 1 semana
Ciudad de México, Ciudad de México Warner Bros. Discovery A tiempo completoAre you ready to take your career to the next level at Warner Bros. Discovery?As a Senior Analyst, Audit you will have the opportunity to work closely with our team to support various aspects of participations audits.Responsibilities:Support audit in the timely completion of researching, gathering and reconciling of data/reports, documents, and materials as...
-
Automotive Supply Chain Analyst
hace 2 días
Ciudad de México, Ciudad de México GWM Mexico A tiempo completoAbout the PositionWe are looking for a highly skilled Vehicle Logistics & Dealer Support Analyst to join our team at GWM Mexico.Job OverviewThis role will be responsible for supporting the GWM dealer network with logistics-related matters, ensuring REPUVE compliance, and coordinating payment flows with logistics suppliers.ResponsibilitiesTrack the shipment...
-
Audit Senior Analyst
hace 1 semana
Ciudad de México, Ciudad de México Warner Bros. Entertainment A tiempo completoCompany Overview">Welcome to Warner Bros. Discovery, a leading entertainment company that brings together the best of storytelling and innovation. Our mission is to create captivating experiences for audiences around the world.We are committed to delivering high-quality content across various platforms, from film and television to digital media and beyond....
-
Fta Analyst
hace 18 horas
Ciudad de México, Ciudad de México Eaton A tiempo completo**Job Summary**The major roles of the GTM CoE FTA Analyst are to maintain and update compliance documents to reflect current regulatory requirements and procedures.The GTM CoE FTA Analyst reports to the GTM CoE FTA Team Leader.The GTM CoE FTA Analyst is responsible for engagement delivery, customs compliance and quality, of Within the responsibility of...
-
Supply Chain Analyst
hace 3 semanas
Edo. de México Eaton A tiempo completoEaton’s EPG LAC PQD Power Quality Division division is currently seeking a Supply Chain Analyst (temporary). **What you’ll do**: This position involves interfacing with both internal and external customers on a daily basis to provide support for Uninterruptable Power Supply (UPS) units, DC Products, parts and service. Through the process of scheduling...