Cloud Engineer Iii
hace 2 meses
Overview:
Deadline to receive resumes is November 17th, 2023 5:30 pm
**Recruiter -** Lorena Padilla
**Position reports to**:Dave Dammertz
The Systems Engineer III is focused on the design, construction, testing, implementation and optimization of infrastructure systems.
Job Qualifications:
- Investigates and resolves Level 1 problems in infrastructure hardware
- Utilizes standard tools to analyze, identify and resolve technical problems
- Serves as a liaison between the customer, suppliers and other technical groups to resolve problems
- Performs high level analysis of complex network system integrations
- Applies specialized knowledge in network infrastructure to conceptualize, design, construct, test, implement and optimize network infrastructure
- Engineers SA-related solutions for various minor projects and operational needs
- Contributes to and maintain system standards
- Researches and recommend innovative, and where possible automated approaches for sys admin tasks
- Serves as an escalation point for level 1 problem or incident management
- Analyzes performance problems and recommend solutions to enhance functionality, reliability and/or usability
- Provides Level 3 support per request from end users
- Investigates and troubleshoots complex issues
- Repairs/recovers from hardware and software failures; coordinate and communicate with impacted end users
- Performs periodic performance reporting to support capacity planning
- Performs ongoing performance tuning, hardware upgrades, and resource optimization as required. Configures CPU, memory, and disk partitions as required.
- Prepares reports and presentations as requested or necessary within GTS
- Leads teams to provide advanced design, architecture and diagnostic support
- Responsible for the design, configuration, development, integration, implementation of network solutions
- Combines a good understanding of IT with a considerable knowledge of industry, business function, or service offering in the engagement
- Engineers SA-related solutions for various complex project and operational needs
- Leads teams to provide advanced design, architecture and diagnostic support.
- Prepares reports /presentations as requested or necessary for GTS functions
- Ensures proper capacity planning is in place
- Ensures the effective and efficient system setup and operation
- Ensures teams adheres to GTS technology direction and policies
**Skills Required**:
- Strong communication skills
- Strong problem solving, analysis skills
- Experience with monitoring, reporting, management, and optimization tools regarding systems
- Strong passion for technology and ability to stay current
- Familiarity with automation tools preferred
- Ability to design and implement high-availability and disaster recovery solutions
- Expertise in ITIL and Services Management Principles
**Certificates / Training**:
- Preferred: ITIL v3 Foundational+ certification, Microsoft Certified Systems Engineer (MCSE)
**Experience**:
**Level III**
- 5+ years systems engineering
- Preferred: 7+ years of IT experience
**Education Required**
- Bachelor's in Information Technology or equivalent
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