Scc - Supplier Follow Up

hace 1 mes


Tijuana, México Solar Turbines A tiempo completo

Career Area:
Manufacturing & Supply Chain

**Job Description**:
**Job Description**:
Supply Chain Coordinator (SCC) Follow-up Support Role is accountable for handling incoming Supplier submitted Follow-up reports (FUR) and ensuring format, system updates, are timely and without error. A Follow-up Report is an open order report of all Purchase Orders by Business Partner that includes PO#, Part Number, Due Date, Commit Date, and other key information. Upon submission of a FUR, numerous failure modes could exist and this individual will be the primary point of contact to troubleshoot, fix, and communicate root cause to the submitter or SCC/Buyer. Effective communication is an important requirement in the role, as this person will often communicate directly with supplier’s on how to resolve issues with their submission, and further will communicate internally to stakeholders on trends, and common failure modes. Training will be part of this role, to ensure SCC’s and Buyer’s understand the process and common failure modes. This role will also review supplier’s that are non-responsive and will develop communication plans, or escalation plans with SCC’s and Buyers to ensure proper steps are being taken to gain visibility on supplier’s open order reports (FUR). Finally, this role will also support development and process improvements to further aid in timely upload of FUR report.

Nature & Scope

Employees in this role work with internal clients including Supply Chain, Logistics, and IT to help ensure supplier follow up reports are being submitted weekly and in accordance with instructions provided to suppliers. External communication will also be required to aid supplier’s in proper submission. The purpose of the FUR and upload of key dates allows our clients to gain visibility on their open orders related to commit dates that often are used to plan revenue and communicate delivery dates to Solar’s customer base.

Principal Accountabilities

ERP LN 297 - Review of Follow-Up Reports and ensure proper upload

Review Failure Modes

Communication Plan(s)

Metrics & Tracking

Manage Opt out List (1: Suppliers that have exception to supplying FUR, 2: manually update system for suppliers in this category)

Quarterly Audit of supplier contact information audit (develop process and publish results)

Develop escalation process for non-responsive suppliers
- Minimum Qualifications:

- Strong/Advanced skills in Microsoft Office Applications (Word, Excel-pivot tables, VLOOKUP, PowerPoint) and intermediate skills in Visio and Tableau.
- Knowledge of common ERP systems, such as Baan 5C, ERP LN, etc.
- Education: Associate Degree with 1-3 years working in a related field or equivalent 3-5 years of experience in Supply Chain or IT Systems.
- Preferred Qualifications:

- A bachelor’s Degree
- Broad knowledge of Supply Chain Organization and business processes
- Strong ability to influence through excellent communication and teamwork skills
- Ability to multi task and excellent attention to details
- Self-Directed
- 6 Sigma - Green Belt experience
- Ability to influence

Minimum Education Level: Associates Degree

Minimum Years of Experience: 1 to 3

Caterpillar is an Equal Opportunity Employer (EEO).

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