Array- New Stores Coordinator- Texcoco

hace 3 semanas

Texcoco, México Array Marketing A tiempo completo

**Summary**

**Essential Responsibilities and Accountabilities**:

- Monitor client’s online issues list throughout the day for new issues.
- Working with internal teams such as Business Units, Production, Logistics, Array Mexico and Array Asia, find creative solutions for fixing issues identified by client.
- Work within internal system to validate inventory & coordinate shipment of replacement parts from one of Array’s warehouses.
- Obtain shipping cost information and make shipping decisions on a case-by-case basis.
- Update client on status of upcoming deliveries or fixes.
- Coordinate fixes for multiple issues at once, staying organized and tracking tasks through to close.
- Identify patterns in issues, research root cause, and implement improvements to mitigate going forward.
- Provides positive customer service and supports the maintenance of effective client relations.
- Attends daily and weekly operations meetings.
- Prepares & update daily reports to both internal & external stakeholders.
- Updates information on DataWeb and Industrios (Internal Project Management Software), and through client portals as needed in an accurate and timely manner
- Trains others as required.
- Supports continuous improvement initiatives.
- Conducts all work duties as per the Occupational Health & Safety Act & Regulations, the health, safety & environmental policies, procedures, and policies of Array Canada.
- May be required to travel within Canada, United states and internationally.
- Performs any other reasonable assignments given by the Department Management or his/her designates.

**REQUISITOS Y CALIFICACIONES**

**Qualifications**:

- Bachelor's degree (B. A.) or College diploma in a relevant discipline (Technical discipline); and three years related experience and/or training; or equivalent combination of education and experience.
- Intermediate to advanced knowledge of MS Office; Must be able to work effectively within MS Excel including understanding formulas such as VLOOKUP.
- Strong customer service skills and ability to create and maintain positive internal and external relationships.
- Must be highly detail oriented.
- Excellent communication skills both verbal and written.
- Exceptional planning, time-management, organizational and follow-through skills.
- Process improvement mindset
- Ability to effectively facilitate communications.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to read CAD drawings an asset.
- Ability to use Smartsheet an asset.
- Ability to conduct evaluations, assessments, and analysis of new projects.
- May be required to travel within Canada, United States and Internationally. Valid passport or ability to obtain a passport is required.

**Diversity and Equal Opportunity Employment**

Tipo de puesto: Tiempo completo

Salario: Hasta $30,000.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Opción a contrato indefinido
- Vales de despensa

Experiência:

- SolidWorks: 2 años (Obligatorio)

Idioma:

- Inglés (Obligatorio)

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