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Operations Manager

hace 4 meses

Monterrey, México Sola Wood Flowers A tiempo completo

Sola Wood Flowers is looking for an Operations Manager to join us

As our Operations Manager, you will work closely with our executive team & Prodensa - a 3P firm assisting us - to launch our physical manufacturing & fulfillment operations in Monterrey. Once operations are launched, you will manage all day to day aspects of our manufacturing & fulfillment operations.

Experience in/around DTC & eCommerce is preferred but not required.

**Who are we?**

At Sola Wood Flowers, we are transforming what artificial flowers can be by providing better flowers for less with our affordable eco-friendly wooden flowers and currently serve over 6% of American weddings annually.

We’re working towards building a modernized $100mm+ vertically-integrated platform selling through direct-to-consumer, owned retail and traditional wholesale channels.

Sola Wood Flowers has grown to ~100 people in less than 4 years and is looking to continue our rapid-growth with the right Operations Manager.

Our founders have successfully started, bought and sold consumer brands in the past, and are looking to do it again with Sola Wood

**What is our culture like & who is a good fit?**

Culture-fit is our #1 factor when hiring

We have a genuine will-to-win. No work is beneath us if it moves us towards our goals.

We utilize creativity to do more with less - and quickly.

We use data to make decisions. The only “arguments” we get in are about how we should be collecting data, and how we should be analyzing it.

We love learning - every problem is an opportunity to grow.

If you want a stress-free corporate 9-5 job, this isn't it.

**If you want to**:
Shape a fast-growing company - and scale it to $100mm+.

Drive results with a group of passionate, smart & hardworking fun people.

Work in an environment _without _politics, busy work, or corporate chicanery.

Participate meaningfully in our growth with an excellent compensation package that is clearly defined via our compensation philosophy.

Then you have come to the right place.

**Key Objectives**:

- Work with our management team and Prodensa to launch our initial operations. This includes all aspects of operations, including building our initial team in Mexico.
- Oversee day-to-day operations. This includes all aspects of our light manufacturing and eCommerce fulfillment.
- Meet or exceed key performance indicators set alongside our management team.
- Analyze and work with data to discover process improvement opportunities. This includes using lean.

**Requirements**:

- Experience managing a workforce of ~75 - 100+ people.
- Very familiar with lean manufacturing.
- Comfortable using ERPs and other relevant software. We currently use Fishbowl, Warehouse OS, and ShipStation.
- Able to work on-site every day in Monterrey once our facility is launched.
- Fluent in written and spoken English.
- No problem jumping into any part of the business. You are eager and ready to learn
- Excellent with data. Can fluently use Excel/Google Sheets including functions like VLOOKUP.
- Are able to provide references as requested. We do not want to waste your time or ours with a potential mishire. Our interview process is detailed & thorough.
- No issue working ~60+ hours routinely. You wouldn’t know what to do with your free time if you were working less.
- Excellent cultural fit as per our values above.

**Examples of What You’ll Be Doing**:

- Managing the day to day operations once we are up and running. This means ensuring we meet or exceed target numbers for production & fulfillment.
- Running kaizen events to improve our processes and output.
- Designing a new floor plan.
- Designing & launching a training program for our team in Mexico.
- Assisting our HR team with hiring for relevant manufacturing, production and fulfillment roles in Mexico.

**How Our Hiring Works & How We Operate**:

- When hiring, we’ll work with you to define the KPIs you’ll be responsible for and set targets. This removes ambiguity around wondering if you’re doing a good job after you start.
- Initial soft interview, then a long-form live technical interview with the appropriate department. Our average time-to-hire from our first interview is ~8 - 10 days. We pride ourselves on timely responses and updates for applicants.
- We run on EOS/Traction. If you’ve used Scaling Up or something like OKRs, you’ll likely slip into Traction easily If you haven’t used it before, we recommend quickly researching Traction.
- For this specific role, we will walk you through the long-term vision and opportunities that have us excited about this business - and how you fit in.

**How Much Does This Pay?**

Initial fixed compensation will be determined based on your existing _relevant_ experience. It’s a lot easier for us to start someone at a higher compensation level if they have experience in DTC/eCommerce because they can add value more quickly.

Sola Wood Flowers provides equal employment opportunities to all emplo