Customer Service Representative
hace 2 semanas
Descripción y detalle de las actividades
Customer Service Representative is responsible for placing orders, assisting our customers and offering solutions in a fast manufacturing industry, must be customer service driven, and excellent in communicating. Activities: - Receive, revise, and process customers’ orders, and requests. - Receive customer forecast/open orders and validate them against manufacturing system. - Communicate with customer, follow up, and provide them with solutions in order to exceed customer satisfaction. - Direct requests and unresolved issues to the corresponding resource in the company. - Provide pricing and delivery information. - Set up new customer accounts. - Keep records of customer transactions - Record details of inquiries, comments and complaints - Prepare and distribute customer’s reports. - Coordinate and follow up transportation to customer location. - Coordinate with materials, production and shipping department in order to pull in any order,
Experiência y requisitos
- Experience: 1 or more years in same position in a manufacturing company. - English 90% - Knowledge manufacturing systems. - Age: +26 years old. - Detail oriented and focused in results.
Organización
Kalkai Advance Manufacturing
Giro
Manufacturera
Actividad principal
Fabricación de Productos Metálicos
Número de empleados
90
**Área** Administración
**Contrato** Permanente
**Turno** Diurno
**Jornada** Tiempo Completo
**Horario** 7:00 AM - 5:00 PM
**Estudios** Carrera Profesional
**Inglés **Hablado: 90%, Escrito: 90%
**Sexo** Indistinto
**Edad** 27 - 45 años
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