Onsite Support Engineer

hace 2 semanas


Ciudad de México Atos A tiempo completo

**Publication Date**:
Mar 9, 2023

**Ref. No**:
473263

**Location**:
Mexico City, Mexico city, MX, 06600

The future is our choice

At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

Onsite Technical Support - Av. Santa Fe 428 Torre 3, Cuajimalpa. CDMX.

Provides quick response to client incidents on site to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues. The incumbent operates independently to provide prompt and professional desktop service through quick processing and prioritization of a variety of problems.

Ensures complex customer issues are promptly addressed, documented and resolved in a timely and professional manner consistent with the highest customer service and professional / technical standars. nitiates tracking and reporting of issues, as well as recommends means for system improvement including procedural steps, increased training, and enhanced documentation.

Rotate shifts periodically.

Excellent customer service skills & attitude.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.



  • Ciudad de México Aspen Technology, Inc. A tiempo completo

    Sr Technical Support Engineer page is loaded Sr Technical Support Engineer Apply locations Mexico (remote) time type Full time posted on Posted Today job requisition id R5782 The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any...


  • Ciudad de México, Ciudad de México TERADATA INDIA PVT LTD A tiempo completo

    Apply for Product Support Engineer Migration, Career Progress Consultants in Mexico for 3 - 8 Year of Experience on

  • Support Engineer

    hace 4 semanas


    Ciudad de México Audible A tiempo completo

    Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes. ABOUT THIS ROLE Audible is looking for a dynamic and motivated Support Engineer to join a growing team. If you...


  • Ciudad de México TK Recruitment A tiempo completo

    My client, a dynamic and rapidly growing **international FinTech**, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled **Technical Support Engineer** to join their team in CDMX. **_The Role: _** **_To succeed in this role, we expect you to have:_** 1. Bachelors/College Degree in Computer Science,...


  • Ciudad de México Workast A tiempo completo

    We are looking for an Operation Support Engineer Fluent English is needed. **Key of Role**: Resource will be tracking and defining the correct team to resolve ticket. **Activities**: Monitoring of Tickets vendor related. Contact vendor to raise, follow up and close INCs. Coordinate Vendor/Sustain team activities if required Understand each vendor scope and...

  • Customer Support

    hace 4 semanas


    México Tata Consultancy Services A tiempo completo

    Role: Customer Support Executive Location: Queretaro(Onsite) Greetings! Thank You

  • Product Support Engineer

    hace 4 semanas


    Ciudad de México Cision A tiempo completo

    Cision emplea a las personas más brillantes y apasionadas de la industria de la tecnología. ¡Nos encantaría que te unas a nuestro equipo de trabajo! Invertimos en nuestra gente a través de la capacitación y el desarrollo profesional mientras lo apoyamos en el camino, todo para que pueda cumplir con sus objetivos profesionales. Para nosotros, lo más...


  • Ciudad de México, Ciudad de México Softbank Investment advisers A tiempo completo

    About Automation Anywhere Welcome to Automation Anywhere. We're on a singular and unwavering mission to democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity. Job Description Automation Anywhere is the leader in intelligent...

  • IT Support Engineer

    hace 1 mes


    Ciudad Juarez, México WISTRON MÉXICO, S.A. DE C.V. A tiempo completo

    **WISTRON MÉXICO, S.A. DE C.V.** **Solicita**: **IT SUPPORT ENGINEER (ERP)** **Descripción y Requisitos** **IT SUPPORT ENGINEER (ERP)** We are seeking a highly motivated IT support engineer to join our team with Minimum 1-to-2-year experience in understanding of how ERP works within an organization, able to solve problems creatively and...

  • L2 Support Engineer

    hace 2 semanas


    Ciudad de México NTD Software A tiempo completo

    The L2 Production Support Engineer will be responsible for supporting and maintaining applications in a production environment. The role focuses on code navigation, troubleshooting, and root cause analysis (RCA). The successful candidate will have a strong technical background in UNIX, SQL, Shell Scripting, and Java, as well as excellent communication...


  • Ciudad de México Tala A tiempo completo

    As a Production Support Engineer, you will support, monitor, and maintain the high availability of our platform across all of our markets. You’ll work closely with engineering, CX, product, and program teams globally for production incident response and post-mortem processes. You’ll work closely with the CX and Collections teams to discover areas of...

  • Wiring Systems Engineer

    hace 2 semanas


    Ciudad de México Stellantis A tiempo completo

    Wiring Systems EngineerThe Wiring Systems Engineer will be responsible for developing the wire harness complexity for the design of the Electrical System and related components. The wiring systems engineer will be responsible for the selection of wire attributes and wire option coding.  The wiring systems engineer will design and validate the electrical...

  • IT Support Engineer

    hace 4 semanas


    Ciudad Juarez, México WISTRON MÉXICO, S.A. DE C.V. A tiempo completo

    **WISTRON MEXICO** **Has a great Job opportunity for you as**: **IT SUPPORT ENGINEER** **Requirements**: - Bachelor Degree in IT, Computer Systems or related fields. - 3 years of similar experience in the position - IT support to PD floor on the troubleshooting issues - 70 % of English spoken - Knowledge on Oracle data bases using SQL language -...


  • Santiago de Querétaro, México Open iT A tiempo completo

    Open iT provides advanced metering and reporting solutions to help companies and institutions make smarter decisions on managing engineering software licenses.We are looking for people who want to innovate, achieve, grow, and lead. Experience the rewards and opportunity of working for one of the world's leading providers of software license management...

  • Product Support Engineer

    hace 3 semanas


    Ciudad de México ENEA A tiempo completo

    ENEA is looking for a dynamic Product Support Engineer with excellent knowledge of the telecommunications industry based out of Mexico/LATAM region. You must be technically adept as per the skills outlined below and having business analysis; communication and customer presentation skills will be considered a plus. The successful candidate must be a good...

  • Service Support Engineer

    hace 4 semanas


    Ciudad de México OneWeb A tiempo completo

    Service Support Engineer - Technical Operations With OneWeb, You'll Get To: - Be part of the technology revolution in Space - Accelerate your career through fast paced experiential learning and executive-level exposure - Work with razor-sharp colleagues in a company where people come first - Bring low latency broadband connectivity to remote places for the...


  • Ciudad de México Emprego MX A tiempo completo

    As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. Whether solving for today’s challenges or tomorrow’s aspirations, you will work with the industry’s brightest thinkers on diverse projects,...


  • Ciudad de México Servicios Comerciales Amazon M A tiempo completo

    Bachelor's degree in Nursing (Licenciatura en Enfermeria), Technical Degree in Nursing (Técnico en Enfermería) or TUMs (Técnicos en Urgencias Medicas) Certification. - Proficiency in Microsoft Office. - Experience in Industrial, Distribution / Logistics warehouse environment. - Basic knowledge of IMSS forms and administrative documentation. The Onsite...


  • Ciudad de México Emprego MX A tiempo completo

    ETS Ops Technical Support Engineer As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. Whether solving for today’s challenges or tomorrow’s aspirations, you will work with the industry’s...

  • IT Support Engineer

    hace 1 mes


    Ciudad Juarez, México WISTRON MÉXICO, S.A. DE C.V. A tiempo completo

    **WISTRON MEXICO** **Has a great professional opportunity for you as**: **IT SUPPORT ENGINEER** **Requirements**: - Bachelor Degree in Computers Science, IT or related fields. - 2 years of experience in position or similar activities - 60 % of English spoken **Skills** 1. OS Windows Server / Linux distros, Servers and Cluster services...