Provisioning Documentation Engineer

hace 7 meses


Monterrey, México Flō Networks A tiempo completo

Flō Networks is a leading provider of telecommunications services between the US and Mexico. We provide connectivity and managed services to Fortune 1000 companies, telecommunications, and cable companies over a fiber optic network that spans over 13,000 miles between both countries.

**The Role**:
The **Provisioning Documentation Engineer** is responsible for assigning facilities and documenting the services provisioned in the shortest time frame following our quality and service standards.

**The Responsibilities**:

- Document facilities and service details for monitoring purposes and post-sales support.
- Provide technical support to the NOC or Engineering teams when needed.
- Work together with the Infrastructure department in the assignment of facilities for new services.
- Assist and actively participate in the data infrastructure documentation project.
- Participate in all activities that result from changes and improvements of the area.
- Participate in Acceptance Testing Procedure ensuring that the correct results are obtained and the continuity of the service between the delivery ports to our clients is guaranteed.
- Provide a visual representation of how all of the service parts are related and connected.
- Comply with all policies and procedures, instructions and regulations of the company's systems, as well as ensuring compliance with federal, state and local regulations applicable to Flo Networks and its subsidiaries.

**The Requirements**:

- Bachelor's Degree in Engineering, Telecommunications, or related field.
- 1-2 years of experience in the telecommunications industry, specifically with network protocols and documentation processes.
- CCNA / JNCIA / CompTIA Network+ or similar preferred.
- WAN and LAN projects experience.
- Basic knowledge in configuration and design of IP data networks.
- Understand how networks work.
- Able to read diagrams and basic configurations; be able to represent them in the documentation system.
- Ability to evaluate and test network equipment.


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