Jamf Administrator

**Job Description: JAMF Administrator**

**Key Responsibilities**:

- Administer, configure, and maintain the JAMF environment to manage macOS and iOS devices.
- Implement and enforce security policies, configurations, and profiles for Apple devices.
- Monitor system performance and troubleshoot issues related to Apple device management.
- Provide technical support and training to end-users on macOS and iOS devices.
- Develop and maintain documentation for configurations, processes, and procedures.
- Stay updated with new features and updates from JAMF and recommend improvements.
- Perform regular system audits and ensure compliance with organizational policies and standards.
- Strong experience in enterprise device provisioning, management, configuration, life-cycle management.
- Expertise in patch management and software distribution tools to ensure software updates are implemented network-wide in a timely manner
- Plan, design, build and deploy Enterprise Mobile Device Management infrastructure for clients.
- Expertise in creation of provisioning profiles, configurations & security profiles and deployment to managed client devices
- Expertise in troubleshooting issues reported by the end user. These issues could be software related, such as identifying malware, or can be related to malfunctioning hardware. This requires an extensive knowledge of popular operating systems and software.
- Good Knowledge in creating functional disk images - a file that contains the contents and structure of a hard drive or other data storage device. They can then troubleshoot flaws causing software to malfunction by using this default image.
- Manage, maintain, support, troubleshoot and optimize mobile solution presently in place while making suggestions and adjustments to future needs.
- Hands on experience on design, build and implementation of Intune platform and handling integration with 3rd party services such as Office 365 etc.
- Good expertise with Azure AD Connect and Azure AD directory service for managing cloud identity.
- Prepare HLD and LLD documents
- Excellent understanding of Mac OS
- Very good Software Update management, Process and deployments
- Experienced in image build, MDT and process
- Ability to interact with Customers and gather requirements
- Able to work with multiple team, mentor them and ensure service delivery on time
- Must be self-driven and able to work with no or mínimal supervision.

**SoftSkills**
- Strong verbal communication skills
- Active listening skills
- Interpersonal skills, such as empathizing with angry users
- Analytical skills
- Problem solving skills

Tipo de puesto: Tiempo completo

Sueldo: $35,000.00 - $50,000.00 al mes

Beneficios:

- Días por enfermedad
- Programa de referidos
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de vida
- Trabajo desde casa
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa

Tipo de jornada:

- Turno de 8 horas

Lugar de trabajo: Empleo presencial