Patient Recruitment Associate

hace 2 semanas


Tlahuac, México ICON A tiempo completo

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

The role:
In this entry level role, you will be fulfilling an integral role to support ICON’s growth and success by encouraging patients to participate into clinical research studies. Acting as the main point of contact, you will conduct phone screens, review patient’s basic medical information to determine eligibility, discuss research opportunities, maintain patient database and report recruitment outcomes.

Some responsibilities:

- Screen potential study participants according to telescreen questionnaire to determine suitability for trials
- Accurately review, enter and edit patient information in CTMS system
- Book patient appointments into CTMS ensuring that entries are accurate and up to date
- Attend all study related training and ensure working knowledge of study protocol
- Responsible for meeting daily recruitment targets including but not limited to daily calls made, pre-screens completed, leads contacted in timely manner, screenings/PIV scheduled
- Identify appropriate study opportunities for interested volunteers based on knowledge of clinical trials and neighboring locations
- Effectively communicate importance of research participation and relevant study details to volunteers
- Provide an exceptional patient experience by building positive rapport and consistent follow-up
- Etc...

**Minimum Requirements**:

- Excellent English communication - written and verbal skills
- Bachelor's degree
- Experience in customer service or sales position will be considered an asset
- Excellent interpersonal skills and telephone manner
- A basic understanding of medical terminology would be helpful but not essential
- Detail-Oriented/ Microsoft Office(Teams, Excel, Word)
- Call center experience-is an asset
- Accurately review and complete data entry into Databases
- Collect Accurate Medical Histories

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.



  • Tlahuac, México ICON plc A tiempo completo

    At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery,...


  • Tlahuac, México ICON A tiempo completo

    At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery,...


  • Tlahuac, México Icon plc A tiempo completo

    At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery,...


  • Tlahuac, México ICON A tiempo completo

    At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery,...


  • Tlahuac, México PER, Private Equity Recruitment A tiempo completo

    Renewable Energy Development Associate, Private Equity Energy & Infrastructure, Mexico City, Mexico **About our client** We are working with a premier service provider of an exclusive fund management company focused on energy infrastructure assets throughout North America, Europe, and Asia. Our client is looking for a Renewable Energy Development Associate...


  • Tlahuac, México Sagan A tiempo completo

    **Position: Customer Experience Associate** **Location**:Remote (MST Timezone) **Work Schedule**:Monday to Friday, 8:00 AM to 4:00 PM (MST) **About Us**: Our company is a leading provider of high-quality trailers, committed to delivering exceptional customer service. We are currently seeking a dedicated Customer Experience Associate to join our team...

  • Patient Safety Specialist

    hace 3 semanas


    Tlahuac, México SDZ MEX A tiempo completo

    2023 will see Sandoz become a standalone organization! As a global market leader in Generics and Biosimilar medicine, Sandoz is stepping forward from a position of strength! Those joining Sandoz in the coming months will help shape the future of the company, its growth, innovation, culture and how Sandoz impacts the lives of millions. These will be careers...

  • Patient Safety Specialist

    hace 3 semanas


    Tlahuac, México SDZ MEX A tiempo completo

    2023 will see Sandoz become a standalone organization! As a global market leader in Generics and Biosimilar medicine, Sandoz is stepping forward from a position of strength! Those joining Sandoz in the coming months will help shape the future of the company, its growth, innovation, culture and how Sandoz impacts the lives of millions. These will be careers...


  • Tlahuac, México Cummins Inc. A tiempo completo

    Buyer Planner Associate - 24000115 **Descripción** Estamos buscando un(a) talentoso(a) **Buyer Planner Associate - IRC1047423** para unirse a nuestro equipo especializado en nuestra planta en Cuidad Juarez, Chihuahua. En este rol, tendrás un impacto de las siguientes formas: - **Ingles avanzado hablado y escrito**: - Excel - licenciatura o recién...


  • Tlahuac, México Emora Health A tiempo completo

    **Emora Health - Operations Associate** **Who We Are at Emora Health**: Emora Health is a provider of virtual behavioral therapy for the millions of youth in need of care. Our platform matches families with therapists to provide care for children, teens and young adults with a range of conditions including ADHD, Anxiety, Depression, Trauma, as well as other...


  • Tlahuac, México Marken A tiempo completo

    **Title**: Customer Service Associate **Job Purpose**: To provide an enhanced level of customer services and operational support. The Customer Service Associate will deal with shipment specific and other service-related issues. **Main Duties and Responsibilities**: - Monitor all shipments on a daily basis to ensure that shipments are collected and...

  • Export Associate

    hace 2 meses


    Tlahuac, México Marken A tiempo completo

    **Title**: Export Associate **Job Purpose**: To process every consignment to final destination under the most expedite and efficient routing to ensure compliance with client requirements and Marken Quality Standards. **Main Duties and Responsibilities**: - Revise all documentation provided by clients and any other Department or Branch office. - Confirm...


  • Tlahuac, México MSCI Inc A tiempo completo

    Job Description - Quantitative Researcher Associate (240000IS) - Job Number: 240000IS Requisition Title : Quantitative Researcher Associate **Description**: **Your team responsibilities** The Fixed Income and Multi-Asset Class Factors Research team is responsible for building, maintaining, and supporting quantitative risk, factor, and pricing models at...


  • Tlahuac, México Marken A tiempo completo

    **Title**: Quality Assurance Associate **Job Purpose**: The Quality Assurance Associate I (QAA I) is responsible for the oversight and implementation of the Marken Quality Management System (QMS), Marken Standard Operating Procedures (SOPs), processes and policies. The QAA I also needs to ensure compliance with applicable regional and local regulations and...

  • Sr. Marketing Associate

    hace 2 semanas


    Tlahuac, México Boston Scientific Corporation A tiempo completo

    **Work mode**:Hybrid**Onsite Location(s)**:Benito Juárez, DF, CMX, MX**Additional Locations**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling...

  • HR Operations Associate

    hace 1 semana


    Tlahuac, México Light & Wonder A tiempo completo

    Corporate: Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees. Position Summary As an Associate in the People Solution Center at Light & Wonder (L&W), you...


  • Tlahuac, México TigerConnect A tiempo completo

    TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform - uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we...


  • Tlahuac, México MSCI Inc A tiempo completo

    Job Description - Quantitative Researcher Sr. Associate (240000IG) - Job Number: 240000IG Requisition Title : Quantitative Researcher Sr. Associate **Description**: **Your team responsibilities** The Fixed Income and Multi-Asset Class Factors Research team is responsible for building, maintaining, and supporting quantitative risk, factor, and pricing...

  • Associate Data Analyst

    hace 4 semanas


    Tlahuac, México Alcon A tiempo completo

    Associate Data Analyst Location: Mexico City (Hybrid) At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above...


  • Tlahuac, México Marken A tiempo completo

    **Title**: Quality Assurance Associate **Job Purpose**: To mainly provide support to the CAPA System, Trainings and Vendor qualification process and records review. **Main Duties and Responsibilities**: Maintain the culture of the importance of an integrated quality system within the company Trainer of topics related to Quality for vendors and MKN...