Ecommerce Merchandiser

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Position Summary:
Key Skills
- Excellent Organizational and Planning Skills
- Technical competence - Knowledge of using MS Excel, PowerPoint and Photoshop. Understanding of online merchandising & marketing mechanisms. Experience as a business user with using SAP, PIM, DAM, DemandWare/Salesforce Commerce platforms a plus.
- Attention to detail.
- Solid planning and organization skills - Ability to manage multiple, simultaneous complex projects and schedules.
- Great teamwork and interpersonal skills and adaptability.
- Creativity to create and discover new opportunities
- Numerical skills with excellent analytical skills
- Critical thinking and problem-solving skills
- Ability to work under pressure and motivation to succeed in a competitive.

Job Responsibilities:
Ultimately the responsibilities are to support the team in ensuring that the business is flowing smoothly and assist the team in sharing the follow up & execution workload and getting things done in time.
- Own development of site merchandising strategies and day-to-day execution & management of Harman lifestyle websites based on data-driven analysis, with great attention to detail.
- Work closely with the Ecommerce Manager to develop and execute key merchandising initiatives, strategies, and business priorities.
- Identify and execute optimization efforts to improve overall site experience, including:
Personalized customer journeys

Site accuracy and consistency

A/B testing

Sorting

Navigation

Product assortment

Content strategies

Special/Seasonal landing pages

Search queries

Linking strategies

Up-sell/Cross-sell opportunities

SEO

Manage, maintain, and monitor product pricing to ensure accuracy, and maintain inventory for availability.

Collaborate with global content team to ensure accurate and timely new and refurb product launches, while taking ownership of the process by paying attention to detailed QA’ing.

Collaborate with regional and global marketing teams to support promotional activity execution and create a seamless customer experience, such as:
National promos and deals

Key seasonal events

Branding campaigns

Coupon execution

Creative asset uploads

Site copy

Manage and streamline the online merchandising calendar with great attention to detail to ensure the site is accurately and appropriately representing Harman’s product line and marketing efforts.

Partner with customer service team to improve customer site experience in relation:
General support (e.g. product registration, warranty)

Site policies (e.g. return policies)

Knowledge base

Post-purchase experience

Basic Qualifications:

- Bachelor at Business, Marketing or Engineering
- At least 2 years of experience in support/analyst role.
- Proficient at using Excel.
- Good verbal and written communication.
- Google Analytics
- Proficient in English (written and spoken)

Desired Qualifications:

- Salesforce Commerce Cloud and or Marketing Cloud experience
- Facebook and Google Ads experience
- Digital Marketing knowledge

Eligibility Requirements:

- Willingness to travel 10% of the time.
- Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

About HARMAN International

HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin,disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation.

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