Customer Service Back Office

**Customer Service Supervisor (Call Center)** We are looking for a competent **Customer Service Supervisor (Back office)** to organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. The goal is to achieve drive excellent performance from your team that will bring...

**Job Summary**: **Key Responsibilities**: **Able to work on site** *Resolve routine, complex, and unique questions/issues. *Ensure facilitation of first-call resolution and customer satisfaction on all transactions handled. *Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying...

**Job Summary**: **Key Responsibilities**: **Able to work on site** *Resolve routine, complex, and unique questions/issues. *Ensure facilitation of first-call resolution and customer satisfaction on all transactions handled. *Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying...

We are a Solar Company looking for responsible talent to handle moderate to complex inquiries, Assist various types of customers in an efficient, professional, and accurate manner, and resolve service concerns while documenting customer requests. Monitor the Customer's Solar system to make sure is working properly. Key Responsibilities: *Able to work on...

We are a Solar Company looking for responsible talent to handle moderate to complex inquiries, Assist various types of customers in an efficient, professional, and accurate manner, and resolve service concerns while documenting customer requests. Monitor the Customer's Solar system to make sure is working properly. Key Responsibilities: *Able to work on...

We are a Solar Company looking for responsible talent to handle moderate to complex inquiries, Assist various types of customers in an efficient, professional, and accurate manner, and resolve service concerns while documenting customer requests. Monitor the Customer's Solar system to make sure is working properly.Key Responsibilities:*Able to work on...

We are a Solar Company looking for responsible talent to handle moderate to complex inquiries, Assist various types of customers in an efficient, professional, and accurate manner, and resolve service concerns while documenting customer requests. Monitor the Customer's Solar system to make sure is working properly.Key Responsibilities:*Able to work on...

Job Summary: Key Responsibilities: - Resolves complex questions/concerns and refer other inquiries to appropriate areas as needed - Project Management: To initiate, execute, communicate and document projects as needed - May act as a liaison to other departments where follow-up will be required to meet customers needs - Assists in identifying process...

Job Summary: - Timely and accurate ordering of APSs/medical requirements/IRs/MVRs through the proper vendor. - Assisting with outgoing/incoming mail and decline files. - Helping with Ext/Int replacement QCs accurately and on time. - Handling MIB requests and reporting of MIB codes. - Creating illustrations for underwriters upon request. - Managing notify QC...

What does a Back Office bilingual agent do? They are the providers of support to all other departments, receiving, reviewing and filing documents for our variety of line of businesses to help them have all the information available for our teams to provide a better experience to those people who buy or use our services. Each industry requires different...

Job Summary: This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may...

Vacante para la empresa Tres R en Tijuana, Baja California:CUSTOMER SERVICERequisitos: Nível de ingles conversacional.- Vivir en Tijuana: Manejo de computadora (basico). Si cuentas con experiência en call center es un plus.Ofrecemos: Prestaciónes de ley. Caja de ahorro. Fondo de ahorro. Seguro de gastos médicos. Crecimiento laboral Pago semanal.Horario:...

Primary Purpose: The Insurance Service Representative is responsible for customer service inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: - Following is a summary of the essential...

**Case Processor Position (Customer Service + Back Office)** **Job description**: - Handle a pipeline of 50+ clients on a weekly basis. - Communicate with mortgage companies to monitor, review, and negotiate terms on behalf of clients. - Provide updates on a weekly basis on current file status. - Request documents from clients to process them - Send...

**Vacante para la empresa Empleando Mexico en Tijuana, Baja California**: ¡Únete a nuestro equipo como Back Office y juega un papel fundamental en el soporte administrativo y operativo de nuestra empresa! Estamos buscando a alguien organizado para garantizar un flujo de trabajo eficiente. Funciones - Coordinación de seguros y facturación - Mantener...

We are a Solar Company looking for responsible talent to handle moderate to complex inquiries, Assist various types of customers in an efficient, professional, and accurate manner, and resolve service concerns while documenting customer requests. Monitor the Customer's Solar system to make sure is working properly. **Key Responsibilities**: *Able to work on...

We are a Solar Company looking for responsible talent to handle moderate to complex inquiries, Assist various types of customers in an efficient, professional, and accurate manner, and resolve service concerns while documenting customer requests. Monitor the Customer's Solar system to make sure is working properly. **Key Responsibilities**: *Able to work on...

Descripción y detalle de las actividades Responsible for ensuring exceptional customer experience by giving quick and effective solutions to Customer requests and requirements, as well as collaborating closely with related areas to proactively address any issue related to quality, order fulfillment, delivery, and Customer Satisfaction. 1-Identify Critical...

Vacante para la empresa Empleando Mexico en Tijuana, Baja California:Únete a nuestro equipo como Back Office y juega un papel fundamental en el soporte administrativo y operativo de nuestra empresa Estamos buscando a alguien organizado para garantizar un flujo de trabajo eficiente.Funciones- Coordinación de seguros y facturación- Mantener registros...

EXCLUSIVE TO TIJUANA AND ROSARITO RESIDENTS MUST BE FULLY BILINGUAL IN ENGLISH/SPANISH Join Integon, a US insurance company with a Tijuana branch, offering diverse opportunities in customer service. We're proud to be a Great Place To Work since 2019, recognized as one of Mexico's best employers. Experience growth and a fantastic work environment. Weekly...