Technical Consultant

hace 5 días

Miguel Hidalgo, México ACI Worldwide A tiempo completo

**Join Us as We Make Possibilities Happen**
Our people are the core of our business. Our 1ACI team represents a globally diverse, passionate and dedicated group of thousands of individuals around the world who share a common commitment to making our customers successful by driving the future of payments. As a **Technical Consultant **in **Mexico City, Mexico **region you can help make possibilities happen.

**Job Summary**:
Ensures new and existing ACI customers receive a first-class delivery service in accordance with customer expectations and contractual agreements. Primarily responsible for the identification/development of solutions for customers using company products (primarily ACI’s RTPS solutions ,) outsourced solutions and/or proprietary tools/techniques implemented by others. Defines customer needs and develops a plan and proposal for delivery of the project. Viewed by customers as a consultant. Performance is typically evaluated based on utilization, (i.e., billable hours).

**Responsibilities**:

- Analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing ACI’s methodologies.
- Conducts analysis of corporate objectives, critical success factors, business functions and processes. Plans, integrates and manages the implementation of new technology.
- Solves highly technical and complex problems for project(s). Guides and provides ultimate technical direction for projects.
- Significantly supports the regional/product’s business development and sales support efforts for a particular territory, industry or account.
- Meets with prospective, current and former clients describing and defining ACI’s services particularly as they relate to area of specialty.
- Has technical knowledge and understanding of product set and business knowledge. Guides customer with their implementation efforts as necessary to ensure successful product adoption.
- Anticipates the implications and consequences of risks or business situations and takes appropriate action to prepare for possible mitigation actions and or contingencies. Has the ability to identify information needed to clarify a risk or business situation, seeks that information from appropriate sources and use skillful questioning to draw out the information.
- Perform other duties as assigned. - Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

**Knowledge, Skills and Experience required for the job**:

- Bachelor’s degree or equivalent experience.
- 2 years related experience.

**Preferred Knowledge, Skills and Experience needed for the job**:

- Degree in Computer Science, Information Systems/Management, Business, Accounting or Finance preferred.
- Must speak Spanish, be fluent in English.

**Work Environment**:

- Standard work environment
- Majority of time spent on PC (Phys. Req.)
- Travel required, may be domestic or international
- On-call required

**Benefits**:In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment.
- ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.#LI-GN1

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