Credit & Collections Staff Analyst

hace 1 semana

Tlalnepantla, México The Clorox Company A tiempo completo

At Clorox, we champion people to be well and thrive by doing the right thing, putting people at the center, and playing to win. Led by our IGNITE strategy, we build brands that make a positive difference in people’s lives around the world. And we know that success requires head, heart, AND guts — all three, every day — coming together to work simpler, faster, bolder, and more inclusively. Interested? Join us to

IgniteYourCareer



Your role at Clorox:
Our Staff Analyst will be responsible for ensuring collection of accounts receivables from customers and problem resolution. At the same time, maximizing cash flows and ensuring proper accounting and achieving or exceeding established metrics. Analyze credit data and financial statements of individuals or firms to determine the degree of risk involved in extending credit. Prepare reports with credit information for use in decision making. Provide recommendation and coordinate with other departments and/or countries to recommend enhancements to collection processes.

In this role, you will:

- The duties include collection calls and/or correspondence in a fast paced goal oriented collections department. Responsible for monitoring and maintaining up to date assigned accounts even with different time zone, adjustments, small balance write off, customer reconciliations and processing credit memos ensuring compliance with company policy and legal requirements.
- Provide customer service regarding order to cash and collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and payments.
- Prepare and submit outstanding receivables report, recognizing trends for non
- payment and resolves issues by engaging internal partners.
- Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment.
- Proactively establish and maintain effective and cooperative working relationships with sales team and/or other business areas as needed. Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

What we look for:

- Knowledge of Order to Cash and Credit and Collections procedures.
- Strong attention to detail, goal oriented, analytical ability to understand and resolve complex issues.
- Ability to multi-task on a variety of continuous improvement projects; Able to work independently and adaptability and skills to work remotly with different teams, cultures, enviroments and time zones. Strong organizational skills and ability to set priorities to meet critical business needs.
- Effectively articulate financial and accounting issues to team members, customers (internal and external) and management.
- Strong account reconciliation skills/experience.
- Strong interpersonal and customer service skills.
- Proficiency with Microsoft products (Outlook, Excel, Word, Access & Visio). Strong Spreadsheet skills are required. Knowledge of pivot tables, functions, etc.
- Desirable SAP Experience.
- Intermediate english communication skills.

Workplace type:
Hybrid

We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.

At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives

here


Benefits we offer to help you be well and thrive:
- Competitive compensation- Generous 401(k) program in the US and similar programs in international- Health benefits and programs that support both your physical and mental well-being- Flexible work environment, depending on your role- Meaningful opportunities to keep learning and growing- Half-day Fridays, depending on your location

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