Production Support Engineer

hace 4 semanas


Guadalajara, México Distillery A tiempo completo

**About Distillery**:
Distillery is a high-growth technology services company specializing in end-to-end custom software development and IT staffing for startups, small and mid-size businesses, and enterprises. We help our clients to imagine, design, engineer and deliver business-defining software and digital experiences whether they’re looking for a fully managed team, scalable workforce or individual engineers.

**About the Position**:
As a _Senior Production Support _you will work on new technologies and find ways to meet our customers’ needs and make it easy for them to do business with us. You will be a part of a team to resolve a diverse range of complex problems and regularly lead multiple, technically complex, large-scale projects.

**Responsibilities**:

- Monitor SQL Server instances to ensure optimal performance, availability, and security
- Troubleshoot and resolve SQL Server-related issues
- Respond to production incidents and support requests in a timely manner
- Collaborate with developers, DBAs, and system administrators to address performance and availability issues
- Ensure that all SQL Server instances are backed up and that backup data is stored securely
- Implement and maintain disaster recovery plans for SQL Server environments
- Develop and maintain SQL Server monitoring and reporting tools
- Continuously improve SQL Server performance by identifying and addressing performance bottlenecks
- **_Participate in an on-call rotation to provide 24/7 support for production SQL Server instances _**:

- Develop and maintain knowledge base articles and documentation related to SQL Server environments
- Troubleshoot SSIS packages and cmd tasks (running.bat,.scp)

**Requirements**:

- 5 + years of software project management experience
- Upper intermediate English proficiency
- Bachelor's degree in Computer Science, Information Technology or related field
- At least 3 years of experience in a production support role with a focus on SQL Server
- Strong knowledge of SQL Server administration, performance tuning, and troubleshooting
- Experience with SQL Server Always On, and clustering
- Experience with backup and recovery, disaster recovery, and high availability strategies for SQL Server environments
- Proficiency in T-SQL and PowerShell scripting
- Experience with SQL Server monitoring tools like DataDog
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment and meet deadlines

**Why You’ll Like Working Here**:

- The ability to work on and partner with multi-national teams that are committed to our BEST core values: Best People, Best Expertise, Best Service, Best Teamwork
- A generous, competitive compensation package for exceptional performers, as well as a generous vacation package and competitive benefits plan
- Remote working environment
- Professional and personal development



  • Guadalajara, México Vdart Inc A tiempo completo

    Overview **Java Production Support Engineer** **Location - Anywhere in Mexico. Preferred Guadalajara.** **Minimum exp - 3 years** **Maximum experience -15 years** **Top 3 mandatory skills - Java, sql, Unix** Although it’s a support role, but we need Java development experience, strong sql query exp, and unix operation system...

  • Production Support

    hace 3 días


    Guadalajara, México Cognizant A tiempo completo

    We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...


  • Guadalajara, México amdocs A tiempo completo

    **Job ID**: 173708 **Required Travel** :Minimal **Managerial - No** **Location**: :MEXICO- GUADALAJARA (Amdocs Site) **Who are we?**: **In one sentence**: Responsible for providing outstanding technical support to a global customer base. Keeps ownership for the resolution of sophisticated technical problems, including debugging, simulations, locating bugs,...


  • Guadalajara, México Luxoft A tiempo completo

    **Project** Description**: Large US based investment fund is looking for a support engineer having strong Unix administration skills and development experience. **Responsibilities**: Your responsibilities will include: Supporting financial data users Addressing users' concerns and queries about data availability, accessing, quality, etc. Multitasking and...

  • Production Support

    hace 2 semanas


    Guadalajara, Jalisco, México Cognizant A tiempo completo

    We're hiring at Cognizant!At Cognizant, we have an exciting opportunity for you to be part of one of the major players in the digital industry globally. A Great Place to Work where we seek individuals who bring fresh ideas, thrive in a dynamic and evolving atmosphere. We foster an inclusive culture that values diverse perspectives, offering avenues for...


  • Guadalajara, México Diverseteam A tiempo completo

    SupportBase24 support Engineer Guadalajara MX SYNE/TRANSAMERICA FTE **Thanks & Regards** **Lokesh Sharma** **Senior Technical Recruiter - Recruitment** **Desk Number: 907-921-2004*124** **Phone: 609-245-5311** **Salary**: $14,509.86 - $27,235.73 per month Ability to commute/relocate: - Guadalajara, Jal.: Reliably commute or planning to relocate...


  • Guadalajara, México Go Sinergia A tiempo completo

    **Job Title: Lead SAP Production Support** **GENERAL DESCRIPTION** The Lead SAP Production Support, directs a Regional team of SAP Functional Consultants (contractors generally) who are focused on the support of the current SAP ECC environment. He/She is responsible for independently leading SAP/ERP ticket review, prioritization and escalations in a...

  • IT Support Engineer

    hace 7 días


    Guadalajara, México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...

  • Production Support

    hace 1 semana


    Guadalajara, México Cognizant A tiempo completo

    We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Production Support

    hace 1 semana


    Guadalajara, México Cognizant A tiempo completo

    We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Production Support

    hace 1 semana


    Guadalajara, México Cognizant A tiempo completo

    We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Production Support

    hace 4 días


    Guadalajara, México Cognizant A tiempo completo

    **_We’re hiring!_**_ _ At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives...

  • Process Engineer

    hace 1 mes


    Guadalajara, México Flex A tiempo completo

    Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...

  • IT Support Engineer

    hace 6 horas


    Guadalajara, México Brillio A tiempo completo

    **IT Support Engineer - R01527083**: **About Brillio**: **IT Support Engineer** **Primary Skills**: - Find your passion and advance your career with us. Accelerate YOU at Brillio! - ** Role: SaaS Support Engineer**: - ** Employment Type: Permanent**: - ** Location: MX Location / Remote** - ** The Opportunity**: - We seek an IT Support Engineer...

  • Production Support

    hace 5 días


    Guadalajara, México Cognizant A tiempo completo

    We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Production Support

    hace 2 días


    Guadalajara, México Cognizant A tiempo completo

    We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Process Engineer

    hace 4 semanas


    Guadalajara, México Flex A tiempo completo

    Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...

  • Production Support

    hace 4 días


    Guadalajara, Jalisco, México Cognizant A tiempo completo

    We're hiring At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...


  • Guadalajara, México NTT DATA Services A tiempo completo

    Req ID: 267644  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Remote L2 Production Support to join our team in or near CDMX, Jalisco (MX-JAL), Mexico (MX).   The...


  • Guadalajara, México Talent Accelerator A tiempo completo

    This is a hybrid position in Guadalajara, Jalisco, Mexico. Work remotely on Mondays and Fridays. **Responsibilities**: - Devise or modify procedures to solve complex problems utilizing industry-standard algorithms and tools. - Collaborate with development staff to determine operational requirements for test/production environments. - Keep current with...