Agile Project Manager

hace 4 semanas

Ciudad de México TTEC A tiempo completo

Agile Project Manager

Bringing smiles is what we do at TTEC... for you and the customer. As an Agile Marketing Project Manager working remotely in Mexico, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

**What You'll be Doing**
You'll play a pivotal role in the marketing organization's success as you support the team with project management using Agile Methodology, Scrum Framework, and other key processes and workflows. You'll oversee multiple projects for North America, EMEA and APAC. Managing projects from start to finish, you'll coordinate and track project progress in Asana and facilitate scrum ceremonies (daily standups, sprint planning, review, and retrospectives. Along the way, you partner with marketing portfolio leads, sales partners, and other teams to project manage the development of creative materials and assets for campaigns, case studies, content creation, deal support, sales enablement, site visits, social media, video, web, and more.

You'll report to the Manager. You'll contribute to the success of the business as you oversee marketing project management success from start to finish.

**During a Typical Day, You'll**
- Manage various marketing projects from start to finish following agile project management methods
- Take requests that come in through our Asana Request intake form system to set up kick off calls
- Compile relevant information (define project scope, timelines, and assignments), and build out the project within Asana, assigning roles to relevant team members
- Keep the project up to date with tasks and timelines, communicate status with important business partners, and share deliverables for review to make edits before final versions
- Share final deliverables with the requesting team
- Ensure the team has the resources and information needed to be successful and stay up to date with Asana, agile project management methods, and scrum best practices
- Find ways to improve the processes and standards allowing the team to reach their goals successfully
- Lead your team through daily standups, sprint planning, sprint priority updates, retrospectives, and review
- Analyze project data in Asana to understand/improve capacity and resource constraints, and improve projects, processes, and workflows
- Complete ad hoc requests as assigned

**What You Bring to the Role**
- Bachelor's degree in marketing, communications, project management, or related OR equivalent work experience
- 2+ years of experience working in project management (1+ years working specifically on agile project management using scrum framework)
- General marketing knowledge on marketing campaigns, content and video creation, website development, social media and sales support
- Experience using project management software (such as Asana)
- Accuracy-driven and passionate in keeping your work organized as you work on multiple complex projects concurrently
- Clear at translating complex ideas into easy-to-understand details as you lead project meetings, communicate project details, and work with many teams to achieve a common goal
- Comfortable sharing new ideas and leading creative roadmaps but ask for help when needed

**What You Can Expect**
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different va

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