Director, Business Operations and Development

hace 6 meses

Guadalajara, México Finastra USA Corporation A tiempo completo

**Responsibilities**:
Your deliverables as a Director of Business Operations and Development will include, but are not limited to, the following:
1) Execute the **priorities** of the CRO - operate as the 'right hand' to the sales leadership team to run the business
- Drive CRO programs and initiatives, governance.
- Ensure strategic and operational alignment across the function.
- Provide feedback up and down the chain to enable improvement
- Liaise with finance and sales operations to ensure access to data and insights to enable data-driven business decisions

2) Drive new business development
- Understand and continually enhance your knowledge of the markets we operate in and their changing dynamics
- Develop an understanding of our competitive positioning and of our competitors’ strategies
- Drive agreed level of regional pipeline coverage on a rolling basis by collaborating with Global Sales, Solutions Consulting, Field Marketing, Solution Marketing, and Partners Team
- Proactively report on the health of the business and business development campaigns

3) Ensure the **efficient** functioning of the CRO to achieve group goals: sales bookings, revenue and margin growth.
- Optimize and drive consistent best sales practice processes across the region; remove internal process inefficiencies to getting a deal done
- Enable higher quality deals; ensure visibility to what we have, ensure control checkpoints in place and are adhered to by the sales team
- Drive scalability of the operation

4) Collaborate with relevant stakeholders to **elevate sales performance** and **drive growth**
- Partner with sales training team to fill sales execution gaps
- Bring new ideas to elevate sales performance
- Drive a culture of innovation - seek opportunities to innovate to stay competitive and adapt to changing market demands

5) Lead all CRO **communication and reporting, including group **blogs, townhalls, QBRs, trading updates, forecast updates, ad hoc requests)

Qualifications:

- A minimum of five years experience, ideally within the Banking and / or Technology sector, experience in Payments in as asset
- Strong interpersonal and communication skills, a proven ability to present compellingly in English
- Record of successfully driving teams of multiple stakeholders to the achievement of measurable outcomes
- Ability to self-motivate and operate independently in an entrepreneurial high-growth culture
- Experience leading teams and attaining internal buy-in/commitments from multiple stakeholder groups
- Proficiency in MS Office (powerpoint, excel) is a must, proficiency in SFDC is an asset

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