Bilingual Customer Service Agent
hace 4 meses
Company Profile:
Eddy Pump Corporation is a leading technology company revolutionizing the pumping industry with its innovative and cutting-edge solutions. located in the Zona Rio Tijuana.
We are seeking a highly motivated and skilled Bilingual Customer Service Representative (CSR) to join Eddy Pump. As a Bilingual CSR, you will be responsible for delivering exceptional customer support and building strong relationships with our clients.
This position requires excellent communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer experiences in a manufacturing environment.
**Responsibilities**:
- Serve as the main point of contact for customers, handling inquiries, order processing, and resolving issues related to products or services in a timely and professional manner.
- Communicate effectively with customers in both languages (English and Spanish, etc.) to ensure accurate understanding and build rapport.
- Provide product information, technical specifications, and pricing details to customers, assisting them in making informed purchasing decisions.
- Collaborate closely with internal teams, including sales, production, and logistics, to ensure timely delivery of products and resolve any customer-related concerns.
- Process customer orders, track shipments, and update customers on the status of their orders, maintaining accurate records in the system.
- Handle customer complaints or issues, investigate the root cause, and propose appropriate solutions to meet customer satisfaction.
- Follow up with customers to ensure their concerns are resolved and gather feedback to improve overall customer experience.
- Identify opportunities to upsell or cross-sell products based on customer needs and preferences. Stay updated on product knowledge, manufacturing processes, and industry trends to provide accurate and up-to-date information to customers.
- Adhere to company policies, procedures, and quality standards to ensure consistent and high-quality customer service.
Experience: Proven experience as a Customer Service Representative or similar role in a manufacturing environment is preferred
Education: High school diploma or equivalent; additional education or certification in customer service or a related field is a plus
Language: Fluency in English and Spanish is essential
Knowledge: Proficient computer skills, including experience with customer service software, order management systems, and Microsoft Office Suite.
**Skills**:
- Exceptional verbal and written communication skills in both languages are required.
- Strong customer service skills, with the ability to build positive relationships and effectively address customer needs and concerns.
- Excellent problem-solving and conflict resolution abilities, with a focus on finding practical solutions for customers while considering manufacturing constraints.
- Detail-oriented with strong organizational skills to handle multiple tasks and prioritize workload effectively.
- Ability to work collaboratively in a team environment, as well as independently with mínimal supervision.
- Flexibility to adapt to changing customer demands and work in a fast-paced manufacturing environment. Positive attitude, resilience, and the ability to remain calm and professional under pressure.
.Special Requirement: Ability to work occasionally for the first few months at the San Diego Office.
Tipo de puesto: Tiempo completo
Salario: $1,300.00 - $1,900.00 al día
Horario:
- Diurno
Pregunta(s) de postulación:
- Cual es su nível de Inglés ?
Experiência:
- customer service: 1 año (Deseable)
Lugar de trabajo: Empleo presencial
-
Bilingual Customer Service Agent
hace 4 meses
Tijuana, México 3R RESPUESTA RAPIDA EN RECLUTAMIENTO A tiempo completo3R RESPUESTA RAPIDA EN RECLUTAMIENTO busca un Bilingual Customer Service Agent para unirse a nuestro equipo.Como Bilingual Customer Service Agent, tus principales responsabilidades incluirán: - Brindar un excelente servicio y apoyo a nuestros clientes bilingües. - Resolver problemas y proporcionar soluciones efectivas a los clientes. - Registrar y...
-
Bilingual Customer Service Agent
hace 5 meses
Tijuana, México Tres R A tiempo completo**Vacante para la empresa Tres R en Tijuana, Baja California**: **Bilingual Customer Service Agent PRESENCIAL** **Ofrecemos**: - Sueldo semanal - Bono de término de capacitación de $3,000.00 mxn - Prestaciones de ley - Caja e ahorro - Fondo de ahorro - Seguro de gastos médicos - Comida gratis - Crecimiento laboral - Turnos de 8 horas con dos días de...
-
Bilingual Customer Service Agent
hace 2 semanas
Tijuana, México Tres R A tiempo completo**Vacante para la empresa Tres R en Tijuana, Baja California**: **Join Our Team as a Bilingual Customer Service Agent! **Requirements**: - ** ️ Conversational English B2** or higher (calls will be in English!) - ** Reside in Tijuana**: - ** NO EXPERIENCE REQUIRED!** Perfect for your first job **Fixed day off on Sundays! **Salary**: - ** $4,471 MXN net...
-
Bilingual Customer Service Agent
hace 4 meses
Tijuana, México Tres R A tiempo completo**Vacante para la empresa Tres R en Tijuana, Baja California**: Bilingual Customer Service Agent **Requisitos**: - ** Nível de inglés B2 a C1 (conversacional).**: - Residir en Río Tijuana o alrededores. - Uso de computadora (medio). - Experiência en Call Center (preferentemente). - Facilidad de palabra. - Disponibilidad inmediata. **Ofrecemos**: -...
-
Bilingual Customer Service Agent
hace 4 meses
Tijuana, México Tres R A tiempo completo**Vacante para la empresa Tres R en Tijuana, Baja California**: **Bilingual Customer Service Agent** **Ofrecemos**: - Pagos de manera semanal de hasta $4,200.00 - Bono de término de capacitación (dólares) - Dos días de descanso. - Prestaciones de ley. - Fondo de ahorro. - Seguro de gastos médicos. - Comida gratis. - Crecimiento laboral. - Si necesitas...
-
Bilingual Customer Service Agent
hace 5 meses
Tijuana, México Tres R A tiempo completo**Vacante para la empresa Tres R en Tijuana, Baja California**: **Bilingual Customer Service Agent PRESENCIAL** **Ofrecemos**: - Sueldo semanal de hasta $20,000.00 - Bono de término de capacitación de $3,000.00 mxn - Prestaciones de ley - Caja e ahorro - Fondo de ahorro - Seguro de gastos médicos - Comida gratis - Crecimiento laboral - Turnos de 8 horas...
-
Bilingual Customer Service Agent
hace 4 meses
Tijuana, México 3r A tiempo completo**Vacante para la empresa 3r en Tijuana, Baja California**: - **Te comparto inf. super general si te interesa dejame tu nombre completo para poder realizarte una llamada y darte la oferta al 100%** Bilingual customer service agent **BUSCAMOS EJECUTIVOS** **BILLINGUES TUS ACTIVIDADES**: Atender llamadas de clientes que requieran algún tipo de asistencia...
-
Customer Service
hace 5 meses
Tijuana, México Reclutamiento 3R A tiempo completoBilingual agent - Customer service BIG CALL CENTER IS LOOKING FOR BILINGUAL AGENTS FOR CUSTOMER SERVICE WITH EASE OF WORD JOB OFFER: Base salary (weekly payment via payroll) + Bonuses + Law benefits Immediate response 2 days off per week Immediate hiring **PROFILE** - Elementary, middle school or high school - Advanced English level - Schedule...
-
Customer Service
hace 5 meses
Tijuana, México Reclutamiento 3R A tiempo completoBilingual agent - Customer service BIG CALL CENTER IS LOOKING FOR BILINGUAL AGENTS FOR CUSTOMER SERVICE WITH EASE OF WORD JOB OFFER: Base salary (weekly payment via payroll) + Bonuses + Law benefits Immediate response 2 days off per week Immediate hiring **PROFILE** - Elementary, middle school or high school - Advanced English level - Schedule...
-
Customer Service Agent
hace 5 meses
Tijuana, México Agencia de reclutamiento TRES R A tiempo completo**Vacante para la empresa Agencia de reclutamiento TRES R en Tijuana, Baja California**: Bilingual customer service agent Agente Bilingue Perfil solicitado: Nível de ingles avanzado Bachillerato terminado o trunco Disponibilidad de horario Disponibilidad inmediata Manejo basico de PC Facilidad de palabra en ingles y español Ofrecemos: Sueldo base +...
-
Bilingual Customer Service Agent
hace 3 semanas
Tijuana, México NAPS A tiempo completo**Vacante para la empresa NAPS en Parque, Industrial Pacifico, Tijuana, B.c. -Tijuana, Baja California**: The Customer Service Agent is responsible for implementing the Customer Service daily operations. Serves Consumers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining the database and providing service...
-
Bilingual Customer Service Agent
hace 5 meses
Tijuana, México Eddy Pump Corporation A tiempo completoEddy Pump is a fast-growing international engineering and manufacturing company with offices in San Diego and Tijuana. We are seeking a highly motivated and skilled Bilingual Customer Service Representative (CSR) to join Eddy Pump. As a Bilingual CSR, you will be responsible for delivering exceptional customer support and building strong relationships with...
-
Bilingual Customer Service Agent
hace 5 meses
Tijuana, México Tres R A tiempo completo**Vacante para la empresa Tres R en Tijuana, Baja California**: **_ Bilingual Customer Service Agent_** **BENEFICIOS**: - Prestaciones de ley - Prestaciones superiores - Crecimiento laboral - Caja de ahorro - Fondo de ahorro - Seguro de gastos médicos - Comida gratis. - Horario de Lunes a viernes (PRESENCIAL). - Bonos. **Requisitos**: - ** Inglés B2 a...
-
Customer Service Agent
hace 4 meses
Tijuana, México 3r A tiempo completo**Vacante para la empresa 3r en Tijuana, Baja California**: - **Te comparto inf. super general si te interesa dejame tu nombre completo para poder realizarte una llamada y darte la oferta al 100%** Bilingual customer service agent **BUSCAMOS EJECUTIVOS** **BILLINGUES TUS ACTIVIDADES**: Atender llamadas de clientes que requieran algún tipo de asistencia...
-
Bilingual Customer Service
hace 5 meses
Tijuana, México Tres R A tiempo completo**Vacante para la empresa Tres R en Tijuana, Baja California**: **Atencion a clientes bilingue - lunes a viernes** Asesor Bilingue - Atencion y servicio al cliente** Perfil solicitado: Ingles intermedio - avanzado (mantener una conversacion fluida) Escolaridad: Secundaria minimo Disponibilidad de horario matutino Disponibilidad de tiempo completo Vivir en...
-
Bilingual Customer Service
hace 5 meses
Tijuana, México Integon A tiempo completo**Vacante para la empresa Integon en P.º De Los Héroes 9539, Zona Urbana Rio Tijuana, 22010 Tijuana, B.c., México -Tijuana, Baja California**: **Job description** MUST BE FULLY BILINGUAL IN ENGLISH/SPANISH **Join Integon, a US insurance company with a Tijuana branch, offering diverse opportunities in customer service. We're proud to be a Great Place To...
-
Bilingual Customer Service
hace 5 meses
Tijuana, México Integon Services Co. A tiempo completoDescripción y detalle de las actividades As a Customer Service Representative at Integon, your goal is top-notch service for internal and external customers. Strengthen relationships with policyholders and independent agents. $6000 per week Monday - Friday Experiência y requisitos - Strong communication skills. - Proficient in Microsoft Office. -...
-
Bilingual Agent
hace 4 meses
Tijuana, México Integon Service Co. A tiempo completoWhat does a bilingual agent do? They are the providers of assistance and advice through the telephone (provide the Wow experience to our members), those people who buy or use our services. Each industry requires different levels of assistance, in different departments to keep the company as a well-oiled machine but towards the end, a happy customer is...
-
Bilingual Customer Service Agent-french
hace 4 meses
Tijuana, México Viamericas A tiempo completoViamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by...
-
Bilingual Customer Service
hace 5 meses
Tijuana, México Eddy Pump Corporation A tiempo completoEddy Pump is a fast-growing international engineering and manufacturing company with offices in San Diego and Tijuana. We are seeking a highly motivated and skilled Bilingual Customer Service Representative (CSR) to join Eddy Pump. As a Bilingual CSR, you will be responsible for delivering exceptional customer support and building strong relationships with...
