Account Checker

-Job description

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of **CLM Quality Check Specialist**
- Ensure the cases are audited in accordance with Independent Quality Function procedures and respective line of business procedures.
- Be informed of all procedural changes and implement the required changes in the quality assurance process.
- Identify, log, and discuss findings with Quality Function management, Production teams as applicable.
- Generate, coordinate the preparation of metrics on errors and feedback. Identify, analyze trends and submit reports to Quality Function Management.
- Facilitate accreditation/certification process with in Quality Function
- Provide logical justification for the decisions taken when completing the CMB profile
- **Identify Exceptions & Approvals** required as per LOBP and ensure they are in place prior to profile being approved.
- Identify the **Financial Crime Risk Indicators** to escalate to in-country FCC.
Requirements
- Basic Level of TRACK Accreditation is a mandatory requirement for the incumbent to perform in the role.(E)
- A Bachelor’s degree or with equivalent industry/functional experience. Functional experience needs to be minimum of 2 years’ experience in reviewing customer profile to ensure they meet the AML/Sanctions/KYC requirements (E)
- 4 to 6 years of experience in an equivalent role
- Prior Experience in working on High Complex RM Managed commercial clients will be an added advantage (D)
- Prior Experience in working on similar case manager roles in areas such as Account Opening is an added advantage (D)
- Excellent communication skills - Written & Verbal.
- Excellent prioritizing, planning and organizing skills along with the ability to build and maintain MI.
- Demonstrate highly customer centric approach and strong business acumen.
- Good understanding of MS office and proven skills on banking platforms
- Good analytical, problem -solving and project management skills.
- Strong process knowledge i.e AML/KYC/CDD.
- Knowledge of working in a regulatory environment
- Willing to work a flexible schedule to accommodate business needs. (E)
- Minimum Qualification: Graduation (10+2+3)
- Flexibility to work in different shift timings
- Experience in Banking Operations and CDD functions
- Knowledge of AML, KYC and CDD concepts is a must
- Understanding of regulatory requirements & FIM