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Process Management Analyst

hace 1 mes

San Nicolás de los Garza N L, México Symrise A tiempo completo

**Descripción de Puesto**
OBJETIVO DE LA FUNCIÓN
ANTICIPAR Y RESPONDER EFICAZMENTE A LOS REQUISITOS DE CALIDAD Y SEGURIDAD DE LOS PRODUCTOS DEL CLIENTE, REQUISITOS LEGALES Y CERTIFICACIONES APLICABLES A SYMRISE PARA GARANTIZAR LA SATISFACCIÓN DEL CLIENTE Y RESPALDAR EL CRECIMIENTO EMPRESARIAL.
PROMOVER UNA CULTURA DE COMPROMISO CON LA MEJORA CONTINUA DE LA CALIDAD, A TRAVÉS DEL LIDERAZGO EFECTIVO DEL SISTEMA INTEGRADO DE GESTIÓN (SGI).

RESPONSABILIDADES / OBLIGACIONES
APOYAR A LAS PARTES INTERESADAS PARA MEJORAR LOS PROCESOS DE SYMRISE UTILIZANDO COMPETENCIAS BÁSICAS DE CALIDAD Y MEJORA CONTINUA
ASEGURAR LA IMPLEMENTACIÓN Y MANTENIMIENTO DE LAS CERTIFICACIONES SGI VIGENTES, INCLUYENDO: ISO 9001, FSSC 22000, EFFCI, IPEC, SEDEX-SEMTA, KOSHER, HALAL Y/O APLICABLES AL SITE; APOYAR A LA ORGANIZACIÓN EN LA IDENTIFICACIÓN Y PROVISIÓN DE LOS RECURSOS (ESTRUCTURALES, FORMATIVOS) NECESARIOS PARA ASEGURAR EL CUMPLIMIENTO DE LOS REQUISITOS ESTABLECIDOS. GESTIÓN DE AUDITORÍAS DE PRIMERA, SEGUNDA Y TERCERA PARTE
RESPONDER Y GESTIONAR LAS QUEJAS DE LOS CLIENTES, NO CONFORMIDADES INTERNAS Y EXTERNAS.
REALIZAR INSPECCIONES EN PISO DE LAS ÁREAS APLICABLES.
CORPORATE
REALIZAR REPORTES EJECUTIVOS ACERCA DEL PERFORMANCE DE RECLAMACIONES INTERNAS Y EXTERNAS.
DIRIGIR, DAR SEGUIMIENTO Y RESPONDER A LAS SOLICITUDES DE DOCUMENTACIÓN DE LOS CLIENTES APLICABLES AL SISTEMA DE GESTIÓN.
DIRIGIR Y APOYAR EN LA REALIZACIÓN DE AUDITORÍAS DE PRIMERA, SEGUNDA Y TERCERA PARTE
PARTICIPAR Y APOYAR EN PROYECTOS REGIONALES PARA LA ESTANDARIZACIÓN DE PROCESOS, GESTIÓN DE QUEJAS Y FOROS DE FOOD SAFETY.

REQUISITOS DE TRABAJO
EXPERIENCIA: 1 A 2 AÑOS EN EL ÁREA DE ASEGURAMIENTO DE CALIDAD.
FORMACIÓN ACADÉMICA: ING. INDUSTRIAL, QUÍMICO FARMACÉUTICO BIÓLOGO, ING./ LIC. QUÍMICO O AFÍN.
OFFICE
HABILIDADES: SENTIDO DE URGENCIA, TRABAJO EN EQUIPO, SOLUCIÓN DE PROBLEMAS, PLANEACIÓN, ORGANIZACIÓN, LIDERAZGO, AUTOGESTIÓN, HERRAMIENTAS PARA LA IDENTIFICACIÓN DE PROBLEMAS, PENSAMIENTO CRÍTICO, TOMA DE DECISIÓN.
CONOCIMIENTOS DE CERTIFICASIONES COMO ISO 9001: 2015, EFFCI GMP PARA INGREDIENTES COSMÉTICOS Y/O PRINCIPIOS ACTIVOS, PROCESOS DE AUDITORÍA A PRIMERA, SEGUNDA Y TERCERA PARTE.
CONOCIMIENTOS DE METODOLOGÍAS DE SOLUCIÓN DE PROBLEMAS, ANÁLISIS CAUSA-RAÍZ (ISHIKAWA, 5 WHY’S, 8D’S, ECT.)
INGLES: INTERMEDIO

Job Reference: LA02100