Head Tech Performance Testing

hace 2 meses

Ciudad de México CDMX Citi A tiempo completo

The Testing Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short
- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

**Responsibilities**:

- Manages multiple testing teams or a testing functional area (depending on size of business).
- Resolves complex and variable issues with substantial potential impact.
- Collaborates with other testing areas, development teams, IT project managers, business partners and external vendors suppliers.
- Develops testing standards and ensures compliance.
- Creates detailed plans for managing cross testing team dependencies.
- Exhibits in-depth understanding of concepts and procedures within own area and basic knowledge of these elements in other areas.
- Requires in-depth understanding of how IT testing integrates within overall technology and has commercial awareness.
- Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, etc.
- Uses evaluative judgment in complicated or novel situations; uses multiple sources of information.
- Impacts IT testing through planning, finances budget, end results and setting policies.
- Requires developed communication skills to negotiate with others at a senior level; may communicate with external parties.

**Qualifications**:

- 10+ years experience within a testing environment.
- Senior to advanced level experience in an IT Testing role with commensurate experience in people management.
- In-depth understanding of Systems Development Life Cycle processes.
- Thorough understanding of end to end testing processes, Quality Center and other testing related tools
- Consistently demonstrates clear and concise written and verbal communication skills
- Excellent persuasive, influencing and negotiation skills.
- High analytical skills.
- Proven team player skills with a track record of a leadership role delivering to tight deadlines and with high quality.

**Education**:

- Bachelor’s/University degree, Master’s degree preferred

**Experiência**:

- ** Experiência previa como Gerente Sr., Subdirector o Director de Pruebas de rendimiento.**:

- ** Responsable **de la práctica de pruebas de rendimiento (performance).**:

- ** Dirección y estrategia al team. **Nuevas prácticas.**:

- ** Desempeño de las aplicaciones, sistemas.**:

- ** Configurar visión a largo plazo.**:

- **Establecer planes de crecimiento en TECH a 2-5 años.**:

- **Visión de estrategia y dirección al team.**:
**Job Family Group**:
Technology
- **Job Family**:
Technology Quality
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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