Client Success Team Lead

hace 3 semanas

Guadalajara, México Arrive Logistics A tiempo completo

**Who We Are**

*
Who We Want*
Our explosive growth is your opportunity to accelerate your career in a high-impact Client Success Team Lead role on our Client Success team. As a Client Success Team Lead at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing opportunities.
**What You’ll Do**
- Manage and develop a group of AC, AE, and SAE level employees within the Client Success Team.
- Oversee award management within the accounts under the managed reps
- Support the individual contributors on the team - including appointment, load board, and pricing
- management.
- Collaborate with the Client Success Manager, Senior Manager and the Director of Client Success to drive on best practices and efficiency improvement for the Client Success Team.
- Assist with aging to limit invoicing issues and past dues.
- Utilize the customer onboarding SOP to facilitate an efficient and accurate method to onboarding customers into the operations department.
- Collaborate with peers to promptly complete projects assigned by leadership.
- Support and implement service initiatives.

**Qualifications**
- An Associate or Bachelor’s Degree in a related field of study.
- 2 years of previous experience in Operations or Account Management at a 3PL.
- Exceptional communication and interpersonal skills, both written and verbal.
- Able to work collaboratively and cross-functionally with other team members to achieve results.
- Proficient in Google suite.

**Your Arrive Experience**
Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.

  • Client Success Team Lead

    hace 5 días

    Guadalajara, Jalisco, México Arrive Logistics A tiempo completo

    Who We AreWho We Want*Our explosive growth is your opportunity to accelerate your career in a high-impact Client Success Team Lead role on our Client Success team. As a Client Success Team Lead at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational...

  • Client Success

    hace 4 semanas

    Guadalajara, Jalisco, México Pro Coffee Gear A tiempo completo

    Job Title: Client Success & Operations LeadCompany: Pro Coffee GearLocation: Remote (global)Employment Type: Full-timeAbout Us: Pro Coffee Gear is a dynamic and rapidly expanding e-commerce company that specializes in providing top-tier espresso machines and related parts to coffee enthusiasts worldwide. We pride ourselves on offering high-quality products...

  • Client Success Associate

    hace 5 días

    Guadalajara, México Upper Cervical Marketing A tiempo completo

    **Client Success Associate: Join Our Mission for Healing** **At UCM Practice Growth Systems, we're not just a digital marketing and consulting agency; we're a team on a mission. Dedicated to the glory of God, we aim to bring hope and healing to sick and suffering people through our partnership with upper cervical chiropractors. Our work is more than a job;...

  • Engineering Team Lead

    hace 4 semanas

    Guadalajara, México Travelport A tiempo completo

    Technical Engineering Team Lead  | Travelport | Guadalajara, Mexico Travelport is a place of opportunity. It’s our incredible team that makes our company great – our people drive our winning culture.  What’s Travelport? Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car...

  • Engineering Team Lead

    hace 5 días

    Guadalajara, Jalisco, México Travelport A tiempo completo

    Technical Engineering Team Lead | Travelport | Guadalajara, Mexico Travelport is a place of opportunity. It's our incredible team that makes our company great – our people drive our winning culture. What's Travelport? Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to...

  • Engineering Team Lead

    hace 5 días

    Guadalajara, Jalisco, México Travelport A tiempo completo

    Technical Engineering Team Lead | Travelport | Guadalajara, Mexico Travelport is a place of opportunity. It's our incredible team that makes our company great – our people drive our winning culture. What's Travelport? Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to...

  • Engineering Team Lead

    hace 3 semanas

    Guadalajara, México Travelport A tiempo completo

    Technical Engineering Team Lead  | Travelport | Guadalajara, Mexico Travelport is a place of opportunity. It’s our incredible team that makes our company great – our people drive our winning culture.  What’s Travelport? Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car...

  • Engineering Team Lead

    hace 5 días

    Guadalajara, Jalisco, México Travelport A tiempo completo

    Technical Engineering Team Lead | Travelport | Guadalajara, Mexico Travelport is a place of opportunity. It's our incredible team that makes our company great – our people drive our winning culture. What's Travelport? Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental...

  • E-Commerce Client Success

    hace 5 días

    Guadalajara, Jalisco, México Pro Coffee Gear A tiempo completo

    Job Title: E-Commerce Client Success & Operations LeadCompany: Pro Coffee GearLocation:Remote (global)Employment Type: Full-time (8 hours - Central Time)About Us:Pro Coffee Gear is a dynamic and rapidly expanding e-commerce company that specializes in providing top-tier espresso machines and related parts to coffee enthusiasts worldwide. We pride ourselves...

  • Client Success Associate

    hace 2 semanas

    Guadalajara, México VIPRE Security Group A tiempo completo

    The Client Success Associate participates in a team-selling environment and will work with Client Success Managers to guide our clients and partners through the subscription lifecycle from purchase to renewal. The Client Success Associate will assist our clients and partners with sales support, quote management, and order management, among other duties. The...

  • Team Lead

    hace 5 días

    Guadalajara, Jalisco, México Bosch Group A tiempo completo

    Company DescriptionIf you like challenges and willingness to overcome obstacles, we are looking for youBosch was founded in Stuttgart in 1886 by Robert Bosch, our operating areas are in four business sectors; mobility solutions, consumer goods, industrial technology and energy and building technology.Discover in Bosch the ideal place for you. Our products,...

  • Team Lead

    hace 5 días

    Guadalajara, Jalisco, México Bosch Group A tiempo completo

    Company DescriptionBosch is a multinational engineering and electronics company that produces automotive components and industrial products.Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology with us, you will have the chance to...

  • Service Operations Team Lead

    hace 3 semanas

    Guadalajara, México Arrive Logistics A tiempo completo

    **Who We Are** * Who We Want* As the Service Operations Team Lead, you will use your passion and experience to help deliver premier service in our Mexico office. As we grow, we continue to need individuals who can flourish in leading our tracking teams. You will connect with people from all over Arrive and lead service operations for our driver service...

  • Team Lead

    hace 3 semanas

    Guadalajara, México Wipro Limited A tiempo completo

    Overview: **_ Role Purpose_** - The purpose of this role is to serve as a support, escalationpoint for the agents in solving issues presented to the Account ServiceDesk_ **_ Do_** - ** To support the service desk agents in prompt delivery &customer service** - _ Advise and collaborate with the agents on current issues andworks toward the resolution of...

  • Engineering Team Lead

    hace 4 días

    Guadalajara, México Travelport A tiempo completo

    **Technical Engineering Team Lead **| Travelport | Guadalajara, Mexico **Travelport is a place of opportunity. It’s our incredible team that makes our company great - our people drive our winning culture.** **What’s Travelport?** Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car...

  • Team Lead

    hace 2 meses

    Guadalajara, México Cognizant Technology Solutions A tiempo completo

    **Team Manager - Tech Support** **Qualification**: - Education - Graduate /Post Graduate - preferably MBA graduates Knowledge of CRM tools & MS office tools, especially (Excel, PowerPoint) **Responsibility**: **Stakeholder/Business Management**: - Provide updates and submit reports related to own area of work. - Interface with the management both in...

  • Team Lead

    hace 2 semanas

    Guadalajara, México Cognizant Technology Solutions A tiempo completo

    **Team Manager - Tech Support** **Qualification**: - Education - Graduate /Post Graduate - preferably MBA graduates Knowledge of CRM tools & MS office tools, especially (Excel, PowerPoint) **Responsibility**: **Stakeholder/Business Management**: - Provide updates and submit reports related to own area of work. - Interface with the management both in...

  • Carrier Tracking Team Lead

    hace 4 días

    Guadalajara, México Arrive Logistics A tiempo completo

    **Who We Are** **Who We Want** As the Carrier Tracking Team Lead, you will use your passion and experience to help deliver premier service in our Mexico office. As we grow, we continue to need individuals who can flourish in leading our tracking teams. You will connect with people from all over Arrive and lead tracking operations for our carrier support...

  • Team Lead

    hace 5 días

    Guadalajara, Jalisco, México Wipro Limited A tiempo completo

    Overview:**_Role Purpose_**- The purpose of this role is to serve as a support, escalationpoint for the agents in solving issues presented to the Account ServiceDesk_**_Do_**- **To support the service desk agents in prompt delivery &customer service**- _ Advise and collaborate with the agents on current issues andworks toward the resolution of tickets_- _...

  • Carrier Tracking Team Lead

    hace 5 días

    Guadalajara, Jalisco, México Arrive Logistics A tiempo completo

    Who We AreWho We WantAs the Carrier Tracking Team Lead, you will use your passion and experience to help deliver premier service in our Mexico office. As we grow, we continue to need individuals who can flourish in leading our tracking teams. You will connect with people from all over Arrive and lead tracking operations for our carrier support specialists...