Field Services
hace 6 meses
**About this opportunity**:
We are now looking for a Field Services Specialist. In this role, you will be responsible for the coordination, management and execution of Field Service activities supporting other Service Functions (SF) in Operations and Engineering. When in-site activities need to be performed, you will work to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
**What you will do**:
- SLA based work
- Equipment maintenance
- Hardware circuit provisioning
- Equipment swap
- Equipment install
- Equipment shipping & receiving
- RMA processing support
- Site survey, inspection & audit
- Site maintenance
- POP escort & vendor meet
- Other remote services
**You will bring**:
- Bachelor's degree in Systems Engineering, Communications, and Electronics with knowledge in data networks (routers, switches, servers, etc.) or related field
- Availability to respond to service tickets primarily for providing preventive maintenance, corrective actions, and emergency responses for equipment located within data centers in the Querétaro metropolitan area
- Advanced english skills
**Why join Ericsson?**:
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next
**What happens once you apply?**:
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
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