Sr. Customer Quality Engineer

hace 2 semanas


Tijuana, México North American Production Sharing A tiempo completo

Importante empresa de produccion y manufactura de sistemas de control, teclados numericos y accesorios para tinas de hidromasajes ubicada en el parque industrial Valle Bonito se encuentra en busqueda de un Sr. Customer Quality Engineer para desarrollar, documentar por escrito, sacar conclusiones y hacer recomendaciones para identificar problemas de Calidad del Cliente a la alta dirección.

**Actividades**:

- Gestionar las reclamaciones de los clientes
- Seguimiento y comunicación de los avances en la mejora de la calidad
- Desarrollar herramientas para realizar un seguimiento eficaz del rendimiento
- Comunicarse con los clientes para ponerles al día sobre las reclamaciones
- Realizar presentaciones sobre KPIs de Calidad a la Alta Dirección.
- Formar a los empleados en las herramientas de calidad de WCM
- Preparar informes relacionados con los clientes, incluido el análisis y la aplicación de las medidas necesarias.
- Visitar proactivamente las instalaciones del cliente cuando sea necesario o se solicite.

**Requisitos**:

- Ingenieria industrial o electromecanica.
- 5 años de experiência trabajando en areas de calidad.
- Experiência realizando auditorias internas y externas.
- Ingles avanzado.
- Visa vigente.

**Ofrecemos**:

- Horario de Lunes a Viernes de 7 am a 5 pm.
- Salario competitivo.
- Vales de despensa semanal.
- Seguro de Gastos Medicos Mayores.
- Fondo de ahorro.



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