Warranty Spend Engineer

Mexico

**TRENDING**

***
Details for each position listed below

RESPONSIBILITIES
The Engineer will work closely with Core & Applications Engineers to come up with a fix for customers, pursue recoveries from suppliers, and focus team on prevention. Over the Air updates for some vehicles offer the opportunity to fix vehicles. This person will present topics to the Quality Director & CVS Quality Chief in FSQR’s.

Additional focus:

- Manage Workshop Manual changes and updates. Keep tracking and drive to closure in a timely manner.
- Work closely with VFG and SubQB to identify opportunities for Workshop Manual.
- Support VFG and SubQB to implement Roadmap actions related to Workshop Manual.
- Provide 4 boxers & Spend updates to Spend team. Work with Engineering teams on 1- pagers to answer questions on high time in service issues.
- Work closely with PVT on low time in service updates (PVT leads but needs support). (PVT: Plant Vehicle Team The team responsible for the continuing cost and quality control of all models once they have gone into full production.)
- Engage in connected vehicle data and CV team to head off issues before they become warranty.
- Support CVS QB on “shot clock” initiative for Low time and high time in service issues.
- Proactively work with cross functional Quality leads (Driver Assistant Technologies, Cockpit & Connectivity, Veh Controls, SW team and Systems team).
- Support and work closely with FWD Model team on QNPS, Customer clinics & Launch’s.
- Driven to take waste out of existing processes and find new unique ways to tell the warranty spend and recovery story (using data analytics).

QUALIFICATIONS

**Basic Qualifications**:

- Bachelor’s degree in Engineering (preferred)
- Bachelor’s degree in Business/Finance (considered)
- Strong collaboration and communication skills, ability to engage with upper management, peers, and subordinates

**Preferred Qualifications**:

- High level of initiative
- Good Presentation skills and some experience with Mgt reviews.
- Green Belt Trained preferred, but could be done after move to position.
- 3+ years of experience in Quality and / or Product Development
- Proven effective organizational, planning, and time leadership skills
- Ability to prioritize in a fast-paced, sophisticated and global environment
- Strong organizational skills with the ability to coordinate multiple teams and projects
- Ability to consistently perform at a high level of technical competence, showing composure and decisiveness under pressure
- Excellent interpersonal, written, and oral communication skills

JOB INFO
- Job Identification
- 20413
- Job Category
- PD Operations and Quality
- Posting Date
- 11/27/2023, 12:13 PM
- 12/18/2023, 12:13 PM
- Degree Level
- Bachelor's Degree or equivalent
- Job Schedule
- Full time
- Locations
- Henry Ford No. 100, Piso 5, Naucalpan de Juárez, MEX, 53126, MX
Preferred Degree
- Bachelor of Engineering
- Remote
- No