Project Manager
hace 2 semanas
As one of the hottest enterprise SaaS startups in the Silicon Valley, Espressive's software is designed to maximize end user adoption, while leveraging artificial intelligence to improve productivity and efficiency. We want to provide a user friendly, modern experience to enterprise employees when they are interacting with departments including IT, HR, FACILITY, and many others inside of an enterprise company.
We are looking for Project manager. to support our current remote team anywhere in México.
About the Role:
- Assist customers in setting up and navigating programs or software associated with Barista
- Serve as overall AI Subject Matter Expert for customers
- Help deliver new innovative AI and ML capabilities to customers
- Uncover customer business objectives and overall AI and ML strategy
- Partner with customers on enhancing overall employee experience
- Deliver product demonstrations and proof of concepts
- Deliver on customer objectives and prove ROI
- Come up with creative employee adoption strategies
- Partner with product management on prioritizing customer feature requests
- Cross enable teams based on customer best practices that you uncover
Qualifications:
- BS in Computer Science or Software Engineering required
- Knowledge of agile/scrum practices preferred
- Strong English Skils
About Espressive
Espressive redefines how employees get help by delivering exceptional employee experiences. We were founded on the belief that getting help at work shouldn’t be so hard. While others have focused on solving the problems faced by help desk analysts, Espressive shifted the focus to the employee — because you can’t have self-service if employees are not engaged.Barista, our virtual support agent (VSA), brings the ease of consumer virtual assistants, such as Alexa and Google Home, into the workplace, delivering a personalized user experience that results in employee adoption rates of 80-85% and reduced help desk call volume of 40-60%.We've raised our series B and are funded by some of the best VCs in the world. We have a highly experienced, small team, led by a CEO and executive team with a proven track record of building successful companies. We have offices in Santa Clara, California, Salt Lake City, Utah and Guadalajara, Mexico.
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