Customer Quality

hace 2 semanas


Zacoalco de Torres, México Molex A tiempo completo

**Descripción**

At Koch Industries we look for talent that provides value in the products and services we offer to improve the life of society, having a sense of urgency, reinforcing the commitment to continuously transform and helping us to remain the preferred partner that drives continuous improvement and transformation in our different companies within the group.

Molex is part of the Koch group and for 80 years has been driving innovation in electronics, supporting industries from Automotive to Healthcare and Consumer to Data Communications. That's why our customers rely on Molex to help them master change and create the most important breakthroughs through powerful innovation, engineering excellence, end-to-end supply chain optimization, and world-class manufacturing capabilities.

Description

Facilitate and manage the quality notification system for components and assemblies. Provide support to external and internal customers on complaints which include interfacing with Engineering, Manufacturing, Quality, Sales, CSR and marketing.

**Responsibilities**
- Review all customer quality complaints via SAP QN system
- Receive and enter internal customer quality notification in SAP QN system
- Establish first customer contact as the manufacturing representative
- Initiate and assign tasks in SAP QN system to respective departments for quality and shipping issues.
- Evaluate all 8-D responses. Confirm task responses.
- Customer notification of completed 8-D’s.
- Initiate and monitor the follow-up and close loop of effective corrections actions.

Molex is proud to operate in more than 40 countries, providing more than 45,000 jobs to the communities we serve. We are looking for motivated workers, thinkers and doers to help us grow and make the world smarter, safer and better for everyone.


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