Analyst-credit

hace 2 semanas


Ciudad de México Amex A tiempo completo

**You Lead the Way. We’ve Got Your Back.**

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague shares in the company’s success.

**Credit Analyst** are responsible for handling high volumes of inbound and outbound calls on current and past due Corporate CM and Client accounts. They negotiate payments as required, also working to resolve the status of each account presented. CS are effective in balancing their collection efforts, while ensuring to maintain a positive customer experience, using persuasive communication and negotiation skills.
- Excellent consultation, persuasion, and negotiation skills
- Proven problem solving and decision making skills
- Strong verbal communication skills
- Ability to work in a dynamic and changing work environment.
- Effective communication and teamwork.
- Proficiency in MS Office environment
- Bi-Lingual (English/Spanish)
- Personal Accountability


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