Area Manager Jr

hace 3 semanas

Escobedo, México Servicios Comerciales Amazon M A tiempo completo

Job summary
At Amazon we believe that every day is day one. A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

Area Manager Jr (Night Shift) is the responsible to run shift and is the point of contact with FCs and Delivery Stations. The role is responsible for managing and leading Associates and Process Assistants. Execute and monitor safety metrics, attrition, payroll, shifts, vacations, overtime and the AMZL OPS metrics; PPH, PPHA, TPH, Load Quality Andons, VTO, Number and capacity of Outbound trucks, cost per shipment, sortation process.

**The impacts of this position are**:
Operational KPIs and cost goals in the strategic plan. The overriding goal is to maximize customer satisfaction and through this long term shareholder value.

Key job responsibilities

**Create balance between**: Work hard, Have fun and Make History with associates under scope

Ensure the team execution to accomplish the business goals

Support process improvement activities associated with process inefficiencies and/or new functions currently not performed in day-to-day operations

Processes Mapping activities.

Assist in the development, documentation, deployment and monitoring the key business processes which support all internal processes of AMZL Mexico.

Follow up the KPIs of operations within the sort center.

Actively supports and promotes organization change.

Dive deep analysis of KPIs

Support the ACES team, customer service or other upcoming goals.

Measures drivers performance, discipline and customer experience service

Internal audits execution.

Support and participate in the quality initiatives, process change initiatives and assist the business to achieve year on year improvements within its operating plan.

Implement change and/or develop new processes as required to provide ability to better service Amazon customers, focus on reducing cost.

Implement and develop the delivery stations workflow and metrics according to the standard work and book of processes
- Bachelor Degree completed. - Demonstrated experience to effectively manage workload and meet aggressive deadlines. - 1+ years management experience in a delivery, manufacturing, production or distribution environment. - Management of a minimum of 20 employees (including payroll, performance management, work-flow assignment). - Interest in long-term career development in Logistics & Transportation. - Experience working and managing 3PL operations. - Conversational English.

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