Customer Business Support Associate Lac

hace 1 mes


San Pedro Garza García N L, México SAP A tiempo completo

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

COMPANY DESCRIPTION

Purpose and Objectives:
To be a market leading cloud company, SAP has acknowledged the need to transform its business operating model. Customers are expecting an integrated engagement across all solutions and all stages of the customer value chain. Therefore, the Customer Business support team member will work with the Services Sales teams and internal commercial stakeholders to ensure a harmonized and integrated approach to all customer touch points across the quote to contract process - for the benefit of our customers.

Scope:
SAP is looking for a resource to join the Customer Business Support (CBS) team, as Business Support Associate to support and advice SAP Services Sales across LAC region. The CBS team member will have responsibilities to process and/or develop consulting opportunities in existing SAP Services deals using SAP tools and processes.

Contribute to revenue growth and profitability by processing profitable services sales deals in existing customers and achieve business targets.

Responsible for end-to-end deal process execution related to customer services opportunities.

Key Tasks:

- Works with a cross functional team processing relevant functions from portfolio and supporting sales, presales, delivery operations, Legal, regional controlling, GFSS, and sales operations.
- Key touchpoint with internal finance groups: Controllers, Project Controllers, Sales Operations, Commercial Business Partners, Education to ensure compliance, data clarity, contract and revenue safeguarding.
- Works with the Services Account Executive (SAE) within the customer account, support the overall relationship between the customer, the partners and SAP to ensure all opportunities are maximized and sales bids are successful.
- Seek continuous improvement to simplify process
- Process customer service requests for selling services small deals and completing the required paperwork

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 411163 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.



  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Job OverviewWe are seeking a highly motivated and skilled Business Support Associate to join our Customer Business Support (CBS) team in the Latin America and Caribbean (LAC) region.The successful candidate will work closely with Services Sales teams and internal commercial stakeholders to ensure a harmonized and integrated approach to all customer touch...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    We are seeking a highly skilled Customer Business Support Associate to join our team in the LAC region. This role is a fantastic opportunity for someone who wants to make a real impact and contribute to the success of our customers.SAP is a leading provider of enterprise application software, with a mission to help organizations run better and improve...


  • San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    We are seeking a highly skilled and motivated Business Support Associate to join our Customer Business Support (CBS) team in the LAC region. This role will be responsible for supporting SAP Services Sales across the region, processing and developing consulting opportunities in existing SAP Services deals using SAP tools and processes.The ideal candidate will...


  • San Pedro Garza García, México SAP A tiempo completo

     We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • San Pedro Garza García, N. L., México SAP A tiempo completo

    Requisition ID: 410878 Work Area: Administration Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Career Level: T4PF Hiring Manager: Margarita Salazar Recruiter Name: Thais Nadim Additional Locations: **COMPANY DESCRIPTION** YOUR FUTURE ROLE We are thrilled to announce an exciting opportunity to join our team as a...


  • San Luis Potosí, San Luis Potosí, México Fedex Lac A tiempo completo

    Job SummaryWe are seeking a highly skilled Logistics Support Representative to join our team at FedEx Lac. In this role, you will provide essential support in preparing and transporting customer shipments from international locations to U.S. domestic FedEx locations.Key ResponsibilitiesOn-Site Customer Support: Offer assistance to customers regarding...


  • San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

    Please submit your CV in English to proceed. This role is open to applicants based in Mexico, Brazil, or Colombia. The position requires working 3 times a week at the SAP office.Company OverviewSAP has been a market leader in enterprise application software since its inception in 1972. Founded by five colleagues with a desire to innovate, we have...


  • San Pedro Garza García, Nuevo León, México Johnson Controls International A tiempo completo

    **Job Summary**We are seeking a highly skilled Business Development Associate to join our team at Johnson Controls International. As a key member of our order management team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.**Key Responsibilities**Process and manage customer orders from...


  • san pedro garza garcía, México SAP SE A tiempo completo

    Please submit your CV in English in order to proceed in the process. This opportunity is open to applicants currently based in Mexico (Monterrey or Mexico City), Brazil (São Paulo or São Leopoldo), Colombia (Bogota or Medellin). This opportunity requires you to work 3 times a week in SAP office. COMPANY DESCRIPTION SAP started in 1972 as a team of five...


  • san pedro garza garcía, México SAP SE A tiempo completo

    Please submit your CV in English in order to proceed in the process. This opportunity is open to applicants currently based in Mexico (Monterrey or Mexico City), Brazil (São Paulo or São Leopoldo), Colombia (Bogota or Medellin). This opportunity requires you to work 3 times a week in SAP office. COMPANY DESCRIPTION SAP started in 1972 as a team of five...


  • San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Cloud Services Business Development Manager to join our team in the LAC region of Enterprise Cloud Services. In this pivotal role, you will be instrumental in shaping and managing our journey towards a unified and competitive business, with a strong emphasis on customer engagement and relationship...


  • San Pedro Garza García, N. L., México Grupo Innovasport A tiempo completo

    **BUSINESS SUPPORT ANALYST** **Objetivo del puesto**: Aseguramiento, monitoreo y supervisión de los procesos operativos de la compañia, incluyendo aplicativos y plataformas tecnológicas. **Responsabilidades del puesto**: - Documentación de los procesos y subprocesos de los siguientes tracks de negocio - Supply & Allocation, Stock Management (CEDIS &...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    **Job Overview:**We are seeking a dedicated and experienced Customer Experience Manager to join our SAP Cloud Services team in the Latin America region. In this role, you will be responsible for managing customer relationships, ensuring exceptional service delivery, and driving business growth.**Key Responsibilities:**Manage a portfolio of high-value...


  • san pedro garza garcía, México SAP A tiempo completo

    Requisition ID: 410878Work Area: AdministrationExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T4PFHiring Manager: Margarita SalazarRecruiter Name: Thais NadimAdditional Locations: COMPANY DESCRIPTION SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed...

  • Master Data Analyst

    hace 3 meses


    San Pedro Garza García, N. L., México Steelcase A tiempo completo

    We are hiring a **Master Data Analyst - Associate** who will be responsible for the creation and maintenance of Master Data for: customers (Sold-to and Ship-tos), Business partner (site IDs) and other type of data that are fundamental to business processes that influence the customer experience. **About the role**: The role involves ensuring the integrity,...


  • San Pedro Garza García (Jesús María), N. L., México C.H. Robinson A tiempo completo

    **POSITION** SUMMARY** The Associate Billing Representative will support the billing team by ensuring accurate and timely invoicing in accordance with standard operating procedures (SOPs). This role will involve assisting with customer-specific invoicing requests, resolving billing issues, and maintaining professional relationships with customer accounts....


  • San Pedro Garza García, N. L., México Johnson Controls A tiempo completo

    Salesforce User Support Agent The Global Products CRM (GPCRM) Business Support Agent Supports all internal users of the GPCRM Salesforce Org by providing clear answers to questions and requests, asking the correct troubleshooting questions to quickly identify solutions for presented problems. You will mainly work on questions and requests that are related...


  • San Pedro Garza García, N. L., México SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • San Pedro Garza García, N. L., México SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • San Pedro Garza García, Nuevo León, México Ace Intake Success A tiempo completo

    Company Overview:Ace Intake Success is a leading company dedicated to delivering exceptional customer experiences. Our team is passionate about providing top-notch support to our clients, and we're seeking a skilled Customer Support Associate to join our ranks.About the Role:We're looking for a highly motivated and experienced Customer Support Associate to...