Customer Business Support Associate Lac

hace 2 semanas


San Pedro Garza García N L, México SAP A tiempo completo

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

COMPANY DESCRIPTION

Purpose and Objectives:
To be a market leading cloud company, SAP has acknowledged the need to transform its business operating model. Customers are expecting an integrated engagement across all solutions and all stages of the customer value chain. Therefore, the Customer Business support team member will work with the Services Sales teams and internal commercial stakeholders to ensure a harmonized and integrated approach to all customer touch points across the quote to contract process - for the benefit of our customers.

Scope:
SAP is looking for a resource to join the Customer Business Support (CBS) team, as Business Support Associate to support and advice SAP Services Sales across LAC region. The CBS team member will have responsibilities to process and/or develop consulting opportunities in existing SAP Services deals using SAP tools and processes.

Contribute to revenue growth and profitability by processing profitable services sales deals in existing customers and achieve business targets.

Responsible for end-to-end deal process execution related to customer services opportunities.

Key Tasks:

- Works with a cross functional team processing relevant functions from portfolio and supporting sales, presales, delivery operations, Legal, regional controlling, GFSS, and sales operations.
- Key touchpoint with internal finance groups: Controllers, Project Controllers, Sales Operations, Commercial Business Partners, Education to ensure compliance, data clarity, contract and revenue safeguarding.
- Works with the Services Account Executive (SAE) within the customer account, support the overall relationship between the customer, the partners and SAP to ensure all opportunities are maximized and sales bids are successful.
- Seek continuous improvement to simplify process
- Process customer service requests for selling services small deals and completing the required paperwork

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 411163 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.



  • San Pedro Garza García, México Sap A tiempo completo

    **We help the world run better**At SAP, we enable you to bring out your best.Our company culture is focused on collaboration and a shared passion to help the world run better.How?We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • San Pedro Garza García, N. L., México SAP A tiempo completo

    Requisition ID: 410878 Work Area: Administration Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Career Level: T4PF Hiring Manager: Margarita Salazar Recruiter Name: Thais Nadim Additional Locations: **COMPANY DESCRIPTION** YOUR FUTURE ROLE We are thrilled to announce an exciting opportunity to join our team as a...


  • San Pedro Garza García, México SAP A tiempo completo

    Requisition ID: 410878 Work Area: Administration Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Career Level: T4PF Hiring Manager: Margarita Salazar Recruiter Name: Thais Nadim Additional Locations: **Please submit your CV in English in order to proceed in the process.** *** This opportunity is open to applicants...


  • San Pedro Garza García, México Sap A tiempo completo

    Requisition ID: 410878Work Area: AdministrationExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T4PFHiring Manager: Margarita SalazarRecruiter Name: Thais NadimAdditional Locations:**COMPANY DESCRIPTION**YOUR FUTURE ROLEWe are thrilled to announce an exciting opportunity to join our team as a Customer Officer...


  • San Pedro Garza García, Nuevo León, México Johnson Controls International A tiempo completo

    **Job Summary**We are seeking a highly skilled Business Development Associate to join our team at Johnson Controls International. As a key member of our order management team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.**Key Responsibilities**Process and manage customer orders from...


  • San Pedro Garza García, México Sap A tiempo completo

    Requisition ID: 410878Work Area: AdministrationExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T4PFHiring Manager: Margarita SalazarRecruiter Name: Thais NadimAdditional Locations:**Please submit your CV in English in order to proceed in the process.***** This opportunity is open to applicants currently...


  • San Pedro Garza García, Nuevo León, México Citigroup Inc. A tiempo completo

    At Citigroup Inc., we are seeking a highly motivated Business Development Associate to join our team. As a key member of our Commercial Sales Support group, you will play a crucial role in providing exceptional client service and ensuring timely resolution of client issues.Key Responsibilities:Provide day-to-day client servicing, handle and provide timely...


  • San Pedro Garza García, Nuevo León, México ABB A tiempo completo

    Achieve exceptional customer satisfaction and operational efficiency as a key member of the ELECTRIFICATION team at ABB.Job Description:The Order Handling Specialist will be responsible for providing customer support, including technical support, order, and payment-related assistance to achieve target levels of service quality, operational efficiency, and...

  • Business Support Analyst

    hace 3 semanas


    San Pedro Garza García, N. L., México Grupo Innovasport A tiempo completo

    **BUSINESS SUPPORT ANALYST** **Objetivo del puesto**: Aseguramiento, monitoreo y supervisión de los procesos operativos de la compañia, incluyendo aplicativos y plataformas tecnológicas. **Responsabilidades del puesto**: - Documentación de los procesos y subprocesos de los siguientes tracks de negocio - Supply & Allocation, Stock Management (CEDIS &...


  • San Pedro Garza García, México John Deere A tiempo completo

    There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before...


  • San Pedro Garza García, N. L., México Johnson Controls A tiempo completo

    Salesforce User Support Agent The Global Products CRM (GPCRM) Business Support Agent Supports all internal users of the GPCRM Salesforce Org by providing clear answers to questions and requests, asking the correct troubleshooting questions to quickly identify solutions for presented problems. You will mainly work on questions and requests that are related...


  • San Pedro Garza García, Nuevo León, México First Brands Group, Llc A tiempo completo

    Job Title: Customer Service and Support SpecialistFirst Brands Group, LLC is seeking a highly skilled customer service and support specialist to join our team. The ideal candidate will possess excellent communication skills, be able to handle multiple customer inquiries simultaneously, and have a strong understanding of customer needs.The selected candidate...

  • Master Data Analyst

    hace 2 semanas


    San Pedro Garza García, N. L., México Steelcase A tiempo completo

    We are hiring a **Master Data Analyst - Associate** who will be responsible for the creation and maintenance of Master Data for: customers (Sold-to and Ship-tos), Business partner (site IDs) and other type of data that are fundamental to business processes that influence the customer experience. **About the role**: The role involves ensuring the integrity,...


  • San Pedro Garza García (Jesús María), N. L., México C.H. Robinson A tiempo completo

    **POSITION** SUMMARY** The Associate Billing Representative will support the billing team by ensuring accurate and timely invoicing in accordance with standard operating procedures (SOPs). This role will involve assisting with customer-specific invoicing requests, resolving billing issues, and maintaining professional relationships with customer accounts....


  • San Luis Potosí, San Luis Potosí, México myGwork - LGBTQ+ Business Community A tiempo completo

    Job DescriptionIn this role, you will be responsible for providing exceptional customer support as the first point of contact for clients. Your primary goal is to make our company an easy and trusted choice to do business with.


  • San Pedro Garza García, N. L., México SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • San Pedro Garza García, N. L., México SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • San Pedro Garza García, México C.H. Robinson A tiempo completo

    **POSITION** SUMMARY**The Associate Billing Representative will support the billing team by ensuring accurate and timely invoicing in accordance with standard operating procedures (SOPs).This role will involve assisting with customer-specific invoicing requests, resolving billing issues, and maintaining professional relationships with customer accounts.The...


  • San Pedro Garza García, N. L., México ACE Hardware A tiempo completo

    The Job The Category Management Strategy Associate will lead, motivate, oversee and direct the development of retail assortments by fully leveraging space and assortment optimization tools. The category management process determines and analyzes Ace’s most successful retailers in conjunction with consumer research and industry trends to develop fact-based...


  • San Pedro Garza García, Nuevo León, México John Deere A tiempo completo

    John Deere is a leading provider of innovative solutions for the agriculture, construction, and forestry industries.OverviewOur company's portfolio of products and services includes tractors, combines, harvesters, lawn mowers, golf carts, and much more. We're constantly pushing the boundaries of what's possible with new technologies and partnerships.Job...