Service Manager

hace 1 mes


Mexicali, México Britts Imperial University College A tiempo completo

**About the Organization**:
Nortwest College was founded in 2007 and has had thousands of students who have passed out over the last 15 years. With more than 15 nationally recognized programs in domains like Business, IT, Cyber Security, Telecommunications, Hospitality, Carpentry, Tiling, Painting, Building & Construction, Project Management, Nortwest Education has 7 training facilities across Sydney and Adelaide. Nortwest is looking for dynamic professionals looking to be a part of a growing organization. [21]

**Position Overview**:
As a Customer Service Manager, you will play a pivotal role in ensuring exceptional support and service to our external partners and internal teams and students. You will be the central point of contact, responsible for facilitating seamless communication and collaboration between various stakeholders. If you are a proactive, customer-focused individual with strong organizational and communication skills, we encourage you to apply.

**Key Responsibilities**:
1. **Stakeholder Liaison**: Act as the primary liaison between internal teams (admissions, student support staff, business development managers, management) and external partners (career counsellors, agents) to facilitate effective communication and cooperation.

2. **Customer Support**: Provide top-notch assistance to customers, addressing inquiries, concerns, and requests promptly and professionally. Ensure a positive experience throughout their association with the college.

3. **Problem Resolution**: Proactively identify and resolve issues, conflicts, or challenges that may arise between stakeholders, ensuring smooth operations and mínimal disruptions.

4. **Communication**:Develop and maintain clear communication channels, ensuring that all relevant parties are informed of important updates, changes, and developments.

5. **Collaboration**:Foster collaboration and synergy among different departments and external partners to enhance the overall quality of services provided to students.

6. **Data Management**: Maintain accurate records of interactions, feedback, and communications to track progress and identify areas for improvement.

**Skills and Qualifications**:
1. Bachelor's degree in a related field.

2. Proven experience in a customer service or stakeholder management role, preferably in the education sector.

3. Exceptional interpersonal and communication skills, both written and verbal.

4. Strong problem-solving abilities and a proactive approach to conflict resolution.

5. High level of organization and attention to detail.

6. Ability to work collaboratively in a diverse, team-oriented environment.

7. Ability to utilize computer technology for communication, data gathering and reporting activities

**Salary**: $14,449.00 - $15,481.07 per month

**Experience**:

- in the Education sector: 3 years (preferred)

**Language**:

- English and Spanish (preferred)



  • Mexicali, México Web Shop Manager A tiempo completo

    **WSM is an American company based in San Diego, California. WSM is an industry-leading e-commerce platform for auto parts suppliers. Clients all over the country rely on us to deliver the technology they need to grow their businesses. Our 35+ person company is well-established and ripe for growth. We are looking for a Technical Support Representative to...


  • Mexicali, México OPERADOR DE ALBERGUES A tiempo completo

    **About ISLE** ISLE is an industry-leading standup paddle board and surf company, established in 2004 in San Diego, CA. We strive to bring the joy of being on the water and finding a connection with nature to our customers through our products. We are fast-moving and passionate about what we do and now we're looking for the right teammate to help take us to...


  • Mexicali, México Federal Express Corporation LAC A tiempo completo

    Description "Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities....


  • Mexicali, México Emprego MX A tiempo completo

    Descripción y detalle de las actividades Program Manager serves as liaison to its customers through the establishment and monitoring of work plans and programs, providing the infrastructure and resources to guarantee for optimum service and customer satisfaction, including specialized personal attention, coordination of technical services of different...

  • Warehouse Manager

    hace 1 mes


    Mexicali, México Advanced Energy Industries, Inc A tiempo completo

    Warehouse Manager **Responsibilities** - Manage warehouse operations complying with Safety and EHS procedures and practices. - Experience leading teams in world class company - Experience leading multicultural teams - Warehouse operations include Receiving, storage, kitting, shipping, and logistics functions. - Responsible for Inventory accuracy and...

  • Project Manager

    hace 1 mes


    Mexicali, México Reconext A tiempo completo

    **Project Manager** Responsible for achieving results through the establishment and follow up of work programs and plans in order to execute the installing projects and improvement of expanding productive installations. Includes determining, coordinating and programming all projects stages to assure the fulfilling of the programming and economic goals of...


  • Mexicali, México GCB Services A tiempo completo

    **Company Overview**: GCB has been an integral part of the US telecom industry since 2004, specializing in telecom outsourcing. With offices located in McLean, VA, Sarasota, FL, and Dallas, TX, we have established ourselves as a trusted partner for major players in the industry, including AT&T, Verizon, T-Mobile, US Cellular, GCI Alaska, Sprint, Nortel,...

  • LM021: Service Agent I

    hace 2 horas


    Mexicali, México Federal Express Corporation LAC A tiempo completo

    Description Involves performing a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface. General job description:Under close supervision performs the following activities:• Assists customer by tracing packages, answering questions regarding FedEx products and services and...

  • Site Operations Manager

    hace 1 semana


    Mexicali, México Barbachano International, Inc. A tiempo completo

    **THE COMPANY** **THE JOB** **Job Summary**: Reporting to the Commercial Products Group General Manager based in France, the Site Operations Manager’s role will be responsible for all aspects of site operations including setting the manufacturing up for running, building and leading the multifunctional team to ensure productivity, safety, quality, and...

  • Program Manager Hsio

    hace 22 horas


    Mexicali, México Emprego MX A tiempo completo

    Descripción y detalle de las actividades Program Manager works in coordination with production planning, Customer Service Representatives as well in collaboration with Operations Managements to ensure Customer commitments on product demand. Responsabilities: Customer demand: 1. Coordinates production line capability according to customer needs, requires...

  • Bpo Project Manager

    hace 1 mes


    Mexicali, México Tri Source International A tiempo completo

    Primary Purpose: The Project Manager is responsible for daily supervision of assigned campaigns. managing employee’s performance, production reports, coaching and developing their team, while supporting client relationships and collaborating with local management with effective communication. Essential Duties and Responsibilities: - Manage the Team...

  • Site Manager

    hace 2 semanas


    Mexicali, B.C., México PSC Industries A tiempo completo

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview · TE Connectivity's Operations Managers are responsible for the day-to-day operations and short/long-term plan ... i Ad Finance Manager- On Site- 1st Shift i Ad Senior Manager, Site...

  • Account Manager

    hace 1 mes


    Mexicali, México BlackHawk Industrial de México A tiempo completo

    The Account Manager is responsible for **managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives.** - Manage new and existing customer relationships - **Must** **Maintains a thorough knowledge of products - Cutting tools: boring, turning, milling hole making, abrasives, coolant, PPE, MRO General...

  • Human Resources Manager

    hace 2 semanas


    Mexicali, México Uline A tiempo completo

    Position Responsibilities Lead HR programs, services and strategies for 160+ employees. Motivate, lead and develop team of HR professionals to exceed hiring goals. Collaborate with the branch manager, hiring managers and HR team members on high-growth recruitment strategies, organizational structure and staffing levels. Provide guidance on...

  • Logistics Manager

    hace 5 días


    Mexicali, México Advanced Energy A tiempo completo

    The Freight & Warehouse Manager is responsible for the performance and cost of Logistics in North America and Mexico. This role will manage all Logistics/Transportation and 3PL Warehouse Service Providers to ensure service excellence and network optimization for Advanced Energy. This position will have one direct report to assist in meeting objectives. ...

  • Plant Manager

    hace 1 mes


    Mexicali, México Barbachano International, Inc. A tiempo completo

    **THE COMPANY** **THE POSITION** **Key Responsibilities**: - The Mexicali Plant Manager will be responsible for driving the operation team towards execution of business goals using Lean Manufacturing methodologies. - Monitor & improve cost productivity while ensuring all customer commitments are met in a timely, quality & compliant manner. - Define and...


  • Mexicali, México Applanix A tiempo completo

    **Your Title**: Software Development Manager **Job Location**:Mexicali, Mexico **Our Division**:Trimble Viewpoint **About the Role** The Prism team Development Manager is responsible for the delivery of our next generation ERP system. Active participation in the development, maintenance, and enhancement of projects on time and within scope and budget via...

  • Human Resources Manager

    hace 1 semana


    Mexicali, México Tri Source International A tiempo completo

    Our new state-of-the-art Call Center is looking to build on our biggest strength: our teammates! Are you a dynamic and people-oriented professional looking to make a significant impact on a growing call center team? Tri Source, the fastest-growing call center in Mexicali, is seeking an experienced Human Resources Manager to join our dedicated team in...

  • Human Resources Manager

    hace 2 semanas


    Mexicali, B.C., México Uline A tiempo completo

    Human Resources Manager Mexicali Branch Carr. Mexicali - Aeropuerto KM 17, Int Blvd Nicaragua #800 Complejo Tecnológico Nicoya Mexicali, B.C. Mexico 21607 Uline's Human Resources team works hard to find and retain the best talent. As HR Manager of our Mexicali branch, lead the effort to match quality candidates with a job they'll enjoy while...

  • Health and Safety Manager

    hace 4 semanas


    Mexicali, México Emprego MX A tiempo completo

    Descripción y detalle de las actividades - Effectively leads and manages the activities of Medical Service, Industrial Safety and Hygiene. - Create and maintain an effective records management system in support of the Security program; This includes properly completing and maintaining records and reports as necessary to ensure compliance with all applicable...