Airnet Support Engineer 1
hace 3 semanas
**Airnet Support Engineer 1**:
- Functional area: Engineering- Country: Mexico- City: Tlalnepantla de Baz- Company name: Atlas Copco Mexicana SA de CV- Date of posting: Nov 8, 2023Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
**Join us on our journey for a better tomorrow.**
**Ingeniero de Soporte Airnet**:
**_Misión_**
**.**
Brindar el soporte técnico necesario para el desarrollo de los leads o proyectos existentes, con el fin de facilitar el proceso de venta de los productos asignados (AirNet) a través de la realización de las actividades requeridas para esto.**_Responsabilidades_**
**.**
- Mantener un contacto cercano con el Gerente de Producto de Airnet, con el fin de mantenerse actualizado en estrategias, lanzamientos de productos, soporte, herramientas, etc.
- Estar en comunicación con el centro de soporte (GECIA) para preparar informes/proyectos, aclaración de dudas y capacitación de herramientas.
- Desarrollar los análisis de potencial de ahorro energético para los sistemas de distribución de aire comprimido, con el fin de definir la vialidad o retorno de inversión de los prospectos en estudio.
- Generación y/o modificación de diagramas o layouts, así como obtención del listado de material requerido - BOM (AirNet).
- Mantener actualizada la plataforma de AirScan con la información requerida para el adecuado seguimiento a los proyectos de AirNet y recomendaciones existentes.
- Brindar soporte en el proceso de análisis e identificación de los clientes potenciales considerando la base Instalada y/o las aplicaciones existentes en la planta del prospecto, y generar los leads a través del CRM vigente (C4C).
- Recopilar la información de ingeniería requerida para la entrega del dossier final en los proyectos de optimización que así sea requerido (AirNet).
- Obtener los certificados o especificaciones técnicas de los productos o componentes requeridos por los clientes o proyectos asignados.
- Crear o actualizar las presentaciones comerciales y técnicas existentes para la promoción de los productos asignados al área de Optimización.
- Realizar visitas y/o acompañamientos en campo para la identificación de necesidades en los procesos del cliente, cuando sea requerido.
- Soportar en la definición del alcance del proyecto a cotizar, de acuerdo con la información compartida por el asesor de ventas (CTS, AII, OFA), asesor de Optimización o el distribuidor.
- Mantener la información de actividades, visitas, llamadas actualizada en el CRM vigente (C4C).
- Realizar Webinars sobre temas de ahorro energético.
- Realizar los reportes, informes o actividades requeridos para el cumplimiento de los objetivos del negocio.
- Cumplir con el Sistema de Gestión Integral (calidad, medio ambiente y seguridad).
**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
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