L2 Production Support

hace 2 meses

Tlahuac, México Capgemini A tiempo completo

**RH: Dacia González**

**Location**:any state of Mexico

**Industry - Sector**:Financial Services - Banking

**What you’ll do?**
- Identify defects, discrepancies, and trends by ways of code debugging or log analysis.

**What you’ll bring**:

- Experience as a L2 support engineer.
- ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident Mgmt.
- Hands-on experience in SQL (Pl/SQL), Unix and Shell Scripting are mandatory.
- Hands-on Read and Debug Code (Java).
- Skilled in Debugging and Troubleshooting. Ability to perform RCA.

**Soft skills**:
Work Under pressure, Quality at work, Results Oriented

**What can YOU expect in a career with Capgemini?**
- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
- You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- Capgemini offers a competitive compensation and benefits package.
- Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
- Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.

**You will love this job because**
- Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
- Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.

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