Service Technician

hace 4 meses

Ciudad de México ChemTreat A tiempo completo

**Posición: Technician (Técnico de Servicio)**

**Reporta a**: Growth Leader / Account Manger

**Descripción General**:Responsable de ejecutar las acciones correspondientes al tratamiento fisicoquímico del agua en cuentas estratégicas de la región asignada, brindará a los clientes asistencia para resolver problemas y generará altos níveles de satisfacción con base en el contrato comercial.

**Responsabilidades Principales**:

- Realizar actividades tratamiento fisicoquímico del agua para garantizar los resultados establecidos en el contrato establecido con el cliente
- Visitar a los clientes, de acuerdo a plan de trabajo y normas de seguridad, con el fin de medir los resultados al programa de tratamiento químico diseñado.
- Realizar el control químico y dosificación de los productos de la compañía utilizados en las instalaciones de los clientes, para garantizar que los productos se encuentren dentro de los rangos establecidos y se estén dosificando en todo momento.
- Detectar e informar fallas y / o problemas de productos cuando se encuentran fuera de los rangos establecidos, resolver problemas de manera eficiente y ofrecer alternativas rentables según sea necesario en materia de tratamiento químico del agua.
- Realizar revisión de existencias de los productos en las instalaciones del cliente con el fin de suministrarlos dentro del tiempo acordado y reportar los inventarios de los mismos.
- Realizar inspecciones de equipos para monitorear las condiciones y la calidad de la operación, emitiendo los informes correspondientes
- Participar en reuniones con el equipo para mejorar el servicio al cliente.
- Documentar y comunicar los resultados entregados al cliente, proporcionando claridad y valor.
- Realizar la correlación de datos de operación vs tendencias química y de consumos.
- Apoyar en la preparación de reportes detallando problemas técnicos y soluciones para iniciar la acción correctiva necesaria por modificaciones del producto y/o recomendaciones de cambios en los procesos.
- Verificar el cumplimiento de compromisos, regulatorios y de contrato
- Atender requerimiento de los clientes relacionados con términos y condiciones de contrato con respecto al tratamiento del agua
- Toma de muestras para llevar acabo análisis fisicoquímico relacionado con el tratamiento de agua y su análisis en el laboratorio.
- Asegurar la implementación de los estándares de servicio en sitio con todos los clientes.
- Buscar mantenerse al corriente de los últimos avances de la industria a través de educación continua.
- Observar las medidas de seguridad de Chemtreat y del cliente y atender el entrenamiento de seguridad requerido.
- Soportar y estar comprometido con el Proceso de Mejoramiento de la Calidad de Chemtreat. Planea estrategias para asegurar un trabajo libre de errores, “haciéndolo correctamente desde la primera vez” y transmite esta actitud en el desarrollo diario de sus diversas responsabilidades. Participa en Equipos de Mejoramiento de la Calidad y Acciones Correctivas” y lleva mediciones de los procesos de su área.

**Habilidades / Competencias**:

- Enfoque en el Cliente
- Seguimiento de procesos y soluciones
- Concientización Sobre Seguridad
- Conocimientos Técnicos de química y tratamiento de agua
- Manejo de Paquetería de Microsoft Office

**Experiência y estudios**:

- Ingeniero Químico preferentemente pasante titulado o similar,
- Experiência 2 a 3 años en tratamiento de aguas en plantas industriales en actividades generales de tratamiento de agua
- Conocimientos Básicos en electricidad, mecánica, equipos de bombeo
- Inglés básico - intermedio deseable no indispensable

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

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