Hotel Manager

Are you **proactive, self-managed, passionate, responsible and committed**?

We are looking for you Be a part of a flourishing destination in a newly design forward Hotel & Wellness Center.
- **WHAT NEEDS TO BE DONE**:_
- Coordinate and assist every department promoting a functional communication that guarantees an efficient daily operation.
- Manage the daily operations of the hotel including hiring, training, scheduling, and supervising staff members.
- Ensure that guests are satisfied with their experience at the hotel through regular contact with guests.
- Review guest complaints, concerns, or issues in order to make decisions about how to best respond to them. Follow up situations and reviews.
- Oversee the financial operations of the hotel: costs, purchases, payments, fiscal and billing. Revenue management.
- Coordinate with other departments such as human resources or marketing to streamline operations.
- Prepare and present sales & occupation reports (restaurant, hotel & wellness center) as human resources reports.
- Supervise the activities of employees on the front desk to ensure that they are greeting guests in a friendly manner and answering any questions they may have regarding hotel policies or services provided.
- Ensure that all guests are safe and secure while staying at the hotel.
- Assign rooms to guests based on availability or preferences as indicated in reservations. Supervise BoH daily activities.
- Ensure that the hotel is well-maintained by scheduling repairs and maintenance as needed.
- **WHAT WE ARE LOOKING FOR**:_
- Proven experience as supervisor and years in Hospitality.
- Fluency in written and oral English.
- Impeccable writing skills.
- Understanding of all hotel management best practices and relevant laws and guidelines.
- Excellent customer service skills and business mindset.
- Great decision making and problem solving skills.
- Ability to multi-task and work well under pressure.
- Outstanding leadership skills and great attention to detail.
- Degree in Business Administration or Hotel/Hospitality Management.
- **WHAT'S DEFINITELY A PLUS**:_
- Passionate about hospitality & customer service.
- Strong organizational skills.
- Able to set examples and foster a healthy culture of cooperation with staff.
- Knowledge of other languages (+French).
- Impeccable presentation.
- **Foreigners welcome.**

Tipo de puesto: Tiempo completo

Salario: $25,000.00 - $28,000.00 al mes

Horario:

- Incluye fines de semana
- Rotativo
- Turno de 8 horas

Prestaciones:

- Opción a contrato indefinido
- Servicio de comedor
- Uniformes gratuitos

Tipos de compensaciones:

- Bono de asistencia
- Bono de productividad
- Propinas

Experiência:

- Experiência en hoteles: 3 años (Obligatorio)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Una ubicación

Fecha de inicio prevista: 01/03/2023