Account Executive
hace 4 semanas
Hola Cash is empowering the LatAm public with the convenience, speed and reliability of cutting-edge payments technology that they can trust.
Through a friendly and intuitive interface, we are empowering our merchant customers to participate in the Digital Economy through a one-stop shop for payments acceptance.
With customers at the heart of our decisions, Hola Cash is removing barriers, building better user experiences, and providing greater access to financial services in Latin America beginning with Mexico.
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About the role*
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What you will do*
- The Account Executive should be extremely diligent in identifying opportunities, building, and managing their pipeline with clear goals and realistic timelines to meet or exceed their quota.
- Work with main stakeholders: Product, Operations, Finance, Legal, Customer Service, Marketing & PR to develop internal processes and market entry strategies.
- Define, manage and provide insights on key performance metrics as: TPV, Transactions, Merchants prospection, On-boarding process.
- Create and manage operational processes such as target setting, forecast and budgeting.
- Reach sales process optimization and sales program implementation.
- Experience of understanding and implementing activities that drive pipeline and outcomes.
- Constantly look for customer experience improvements and provide recommendations.
- Responsible for early life account management of new customers and the retention of a limited portfolio of high value accounts.
- Managing and supporting merchants through the full sales cycle: discovery, early engagement, negotiation, contracting, implementation (on-boarding process), go live, follow up and reports.
- Follow a predefined sales process to learn and understand the challenges that growth and scale business owners face and recommend solutions based on their needs.
- Demonstrate a strong ability to close the deal while maintaining a high level of customer satisfaction.
- Generate the mechanisms to build solid relationships with customers. Know how to navigate within companies and relate well with managers and business leaders of corporations.
- Identify high-potential prospective users and develop outbound strategies
- Be responsible for developing the strategy for your vertical.
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Some things we consider critical for this role*
- 4+ years of sales, business development or partnerships roles, experience in a high-tech growth environment or commercial experience in Payments, E-commerce, Fintech or Financial Services.
- Experience working with large data sets (CRMS and Excel).
- Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment.
- Skilled at communicating performance metrics and trends in both English and Spanish.
- Self-motivated, target driven, ability to work independently and adaptable.
- Possess excellent organizational skills.
- Proven track record of successfully driving your sales quotas as an individual contributor.
- Consultative sales skills; willingness to collaborate and bring the appropriate resources to close sales.
- Proven negotiation and closing skills.
- Strong analytical and quantitative capabilities.
- Demonstrated ability to grasp highly technical topics.
MUST HAVE:
- An understanding of the economics of the payments space and the ecommerce ecosystem would be a bonus.
- Fluent in English
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