Scheduling Coordinator

hace 3 semanas

San Pedro Garza García, México Steelcase A tiempo completo

We are hiring a **Scheduling Coordinator** who will be responsible for meeting customer commitments and ensuring that the customers perspective is the driving force behind business decisions.

**What You Will Be Doing**:

- Will work with the team and immediate supervisor to assess options for schedule improvement when an easy solution cannot be achieved.
- This role will play a critical role to improve our customer experience by working on anticipated potential misses on our schedule and adjusting customer orders when needed.
- Work on continuous improvement initiatives on existing processes and to eliminate waste.
- Give an excellent customer Satisfaction to all our clients, internally and externally
- Be a contact point between MFG and Order Fulfillment on sales order clarifications, urgencies and potential escalations.
- Data Analytics on existing processes to measure and improve our KPI´s performance.

**Required Skills and Competencies**
- Bachelor’s degree in Commerce, Business, International Relations, Engineering or related.
- Excel proficiency: Medium to advanced
- Minimum 3 years of experience

**Preferred** Skills and Competencies**
- Proficient with an ERP system.
- You are capable to use different Lean Office tools, for gathering, analyzing, and synthesizing data and independently solve problems and/or lead well defined continuous improvement initiatives/projects of moderate scope and complexity under limited supervision.

**Wellbeing Means so Much More than Benefits**:

- We value our employees' well-being at Steelcase and offer several resources to support their health, work, and personal needs.
- Employee Assistance Program, which provides immediate and confidential help 24/7 for any problem related to health, work, or personal life. Our team of experts is always available to provide support and guidance to you and your family.
- We offer learning platforms, such as LinkedIn Learning and Steelcase University, to promote continuous professional and personal growth.
- Discounts and perks on car insurance, doctor's appointments, clinical checkups, early stimulation packages for children, and more to help employees achieve a better work-life balance.

**Who We Are**:

- Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

**Why People Choose to Work with Us**:

- At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

**What Matters to Us**:

- Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years._

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