Senior Principal Functional Consultant

hace 2 semanas

Zapopan, México Oracle A tiempo completo

An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.

**Key responsibilities**:

- Participate in the identification and documentation of customer’s NetSuite value.
- Drive a high degree of satisfaction and reference ability.
- Understand customer business processes.
- Understand the company operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking.
- Proactively propose solutions to customers based on the knowledge of the account and business.
- Work alongside other team members with high functional and technical skills.
- Participate in driving the approach to remediate gaps, and consensus with the Customer.

**Required Qualifications**:

- Proven experience with defining requirements for complex customizations and integrations.
- Graduate of Business Administration, Accounting, Engineering
- Strong Communication Skills
- Passion for driving Customer satisfaction.
- Experience in job activities that involve direct interaction or contact with a client or customer.
- 3 to 5 years of consulting experience.
- ERP or CRM knowledge (Oracle Fusion, HCM, Salesforce, SAP, NetSuite, Microsoft Dynamics 365)

Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.

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